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1、Albert Ching, CISSP, CISA, CEAPCross Channel Access Security Protection and ConsolidationDESIGNED, ARCHITECTED AND BUILT BY GLOBAL BANKING PROFESSIONALSTrust without BoundariesCompany UpdatesTechnology Trend for Digital BankingCross Channel Consolidation: Opportunities & ChallengesSecurity Protectio
2、n Multi-Channel Access & DemoConclusionAgendaWorld Class Identity and Security Management Solution ProviderMobile Authentication & AuthorizationData ProtectionCloud ProtectionMobile ProtectionIdentity ProtectionOnly Asian ICAM Vendor featured in Gartner Reports 30 millionEnterprise UsersProtecting o
3、ver US$10 Trillionof total asset valueProven Technology successful implementations in 150 customers including world leading financial institutions100% owned IPswith patented technologyComplete suite of ICAM/IDM on-premises & cloud offeringsTo prevent frauds in cloud, mobile &enterprise environment E
4、nterprise Identity & Security Management Software & ServicesMobile Identity &Security SolutionsMobile IdentityCounterfeit Detectioni-Sprint Intellectual Properties (IPs)We design, build and own our bank-gradeCredential Management & Versatile Authentication products to secure access to private and co
5、nfidential informationR&D Centers:Singapore, Beijing China and Zhuhai ChinaStaff Strength:200+ with over 120 Engineers and developersCountry of DeploymentsBrunei, China, Hong Kong, India, Japan, Korea, Malaysia, Singapore, Taiwan, Thailand, USA, Vietnam, United Kingdom, SwitzerlandOffices (13): Sing
6、apore (HQ), Japan, Malaysia, Thailand, Hong Kong, USA,Taiwan, China (Beijing, Shanghai, ShenZhen, Chengdu, Zhuhai)Trust Without Boundariesi-Sprint as a world class leader in Identity, Credential and Access Management Solution enables individuals, organizations and societies to build trust and identi
7、ty assurance for powering huge productivity gain.Vision Statementi-Sprint emerge top 100 most Innovative Cybersecurity firms i-Sprint has been rated in the 75th position in the latest ranking of the Cybersecurity 500Cybersecurity Ventures released a directory of the world 500 hottest and most innova
8、tive Cybersecurity companies across the globe, i-Sprint was the only Singaporean company listed amongst the top 100 companies and is only one of three Asian companies featured on the same list. Criteria for InclusionCybersecurity Sector (market category)Problem(s) SolvedCustomer BaseFeedback from CI
9、SOs and Decision MakersFeedback from IT Security Evaluators & mendersFeedback from VARs, SIs and ConsultantsVC FundingCompany GrowthPublished Product ReviewsDemos and Presentations at ConferencesCorporate Marketing and BrandingMedia CoverageNotable ImplementationsFounder and Management PedigreeWhat
10、the World Leading IT analysts say about i-SprintThe only ICAM Vendor in Asia that has been featured in Gartner Reports* since 2006 See Appendix 3 Enterprise SSO Market Scope Study (2006-2014)User Authentication Magic Quadrant (2008-2014)“It remains a credible choice for large enterprise deployments.
11、” (2014)“Customers in Asia/Pacific should consider i-Sprint for its fundamental WAM(Web Access Management) capabilities, authentication support and audit capabilities.” (2014)i-Sprint Won 13 Awards at the 11thAnnual 2015 Security industrys Global Excellence Award in San Francisco, USA1 Grand, 1 Gold
12、, 2 Silver and 9 Bronze AwardsAward Presentation on Apr 20, 2105 in San Francisco, USAAwards South Asia1. i-Sprint won the best inIdentity & Authentication Managementcategory in NetworkWorld Asias Information Management Awards (IMA) 2014.Awards South Asia2. i-Sprint is the Top Vendor in the followin
13、g categories under CIO Choice Singapore 2014 ( ) :(1) End-to-End Encryption Security of Password & Sensitive Data(2) Mobile Authentication, Authorisation and SSO Platform3. i-Sprint won in Networkworld Asia 2014 Readers Choice Product Excellence / Rising Star Awards i-Sprint help enhanced BOCs Inter
14、net banking servicesWhat our customers say about usWorlds Most Sophisticated Inland Revenue Collection System“. a very flexible and scalable component to meet the application security needs of over 20 applications that enabled e-services for an end-user population of 2 million users.” Nov 2011Cathay
15、 United has adopted i-Sprints 2FA Solution to secure their leadership position in their banking services“.With the proven track records of the seamlessly integrated 2FA solution from i-Sprint we are able to consistently provide our customers with highly secure internet banking services.” Apr 2013為國泰
16、世華銀行提供一個額外的安全防護方案,用以驗證客戶的網路身分.” Jun 2013Meet the most stringent requirements mandated from government regulatory agencies for financial institutions in terms of Reliability, Security and ScalabilityProven and successful implementations among world leading financial institutions (50) to address their
17、 security requirements over 200 Bank Years with an estimated total asset value over US$10 Trillions*.Global IT Research Analysts have ranked i-Sprint as a leading global player in the Identity and Access Management solution space Proven track records to develop our unique and patented intellectual p
18、roperties covering the most advanced security technology for cloud, mobility, social and data to address the ever changing security landscape Our own IPs enable us to be adaptive, flexible and cost effective in tailoring our solutions to meet customers unique business requirements and driving high l
19、evel of customer satisfactions and loyalties Why World Class Banks Prefer our “Bank Grade” SolutionsReference Clients in Financial Services (Partial List)Reference Clients in Financial Services (Partial List)Reference Clients in Financial Services (Partial List)Reference Clients in Financial Service
20、s in China (Partial List)Reference Clients (Partial List)Government Agencies and Public UtilitiesReference Clients (Partial List)Telco, Manufacturing and Other SectorsBanking TrendsJen | Gym InstructorLululemon Athletica is fantastic.Felix | College ProfessorPCCWSamsung Galaxy S4Fred LegerAge 30T-Mo
21、bile 4Nokia Lumia 520Sue ChildChris ManchesterElisa SanchezAge 40Jerry | Stock BrokerSMarttoneIphone 4sAdobeMktgCloudAlbert3,343, 4,453 e to the Era of DigitalIncreased Use of Customer AnalyticsExpedited Deployment of Digital DeliveryFocus on Mobile-First DesignIncreased Digital SellingAcceptance of
22、 Mobile PaymentsFocus on Security and AuthenticationIndustry ConsolidationEnhanced Customer IncentivizationInvestment in InnovationIncreased Impact of Digital DisruptorsTop Ten Banking Trends in 2015Source: The 2015 Digital Banking ReportKey Priorities for Financial InstitutionsGROW CLIENT BASEDrive
23、 digital sales web & mobileImprove ROI of digital media spendIncrease account qualityDEEPEN CUSTOMER RELATIONSHIPSUnify view of the customers (360)Improve “financial well-being” customersIncrease cross-sell rates of credit & investmentsCONSISTENT, HIGH-QUALITY EXPERIENCESDeliver seamless cross-chann
24、el experiencesImprove brand consistencyAttribute channel impact to conversion activityKey Focus Areas for Achieving Digital TransformationDATADRIVENMOBILE and TOUCH POINTSCROSS-CHANNEL ACCESSCUSTOMER EXPERIENCEEND TO END SECURITY PROTECTIONChallenges and OpportunitiesNewcompetitive landscapeChanging
25、 regulatory environmentIndustry Dynamics Focus on privacy & data securityDramatic to digital consumer shift DISPARATE DATA SOURCES & PROTECTIONCross Channel ChallengesANONYMOUSAUDIENCESCHANNEL COMPLEXITY & RISK LEVELDRIVING DIGITAL SALES & REVENUE ESPECIALLY FROM MOBILE The customer journey is highl
26、y complex, never linear and rarely through one channelAWARENESSCONSIDERATIONDECISIONPURCHASEchecks social media for reviewsresearches product via mobile sitedials call center for more informationInitiates purchase online via tabletStops by branch to finalize purchaseCustomer receives email with savi
27、ngs offerThis could represent just one typical segment of your customers there could be millions of unique permutationsHow do you support your customer journey in interacting with your Bank?The customer journey is highly complex, never linear and rarely through one channelAWARENESSCONSIDERATIONDECIS
28、IONPURCHASEchecks social media for reviewsresearches product via mobile sitedials call center for more informationInitiates purchase online via tabletStops by branch to finalize purchaseCustomer receives email with savings offerThe Connected Customer ExperiencePERSONALIZEDCROSS-CHANNELREALTIME SECUR
29、ITYConsistent Customer Experience and Bank with ConfidenceConquer complexity to simply deliver improved digital experiences across every touch point of the customer journey and create user confidence in the access channelsCENTRALIZED CONTROLCentralize the access policy and management to expedite del
30、ivery and speed to marketTRUST & CONFIDENCEApply sufficient security protection to boost user confidence and minimize user frictionUNIFIED & CONSISTENTCreate unified and consistent customer experiences across digital channelsServices via Multiple Access ChannelsDELIVER & MANAGESupport Multiple Deliv
31、ery ChannelsMEASUREUse analytics to improve engagement & unify with web interactionsMONETIZEImprove user experiences & conversion with A/B testingABCEDBenefits:Enable new services to be quickly deployed Reduce transaction unit cost and customer acquisition costImprove service level and user experien
32、ceEnhance security and compliance Next Generation Identity and Access Management Infrastructure for Cross Channel ProtectionMobileCustomersEmployeesPartnersVisitorsConsumersKisokATMWebPhoneNext Generation IAM Infrastructure for Multi-Channel ProtectionUsing Single Credential &Multiple Authentication
33、 MethodsAccessing Multiple ServicesCROSS CHANNEL CONSOLIDATIONProtectingMultiple Access ChannelsAccessMatrix & YESsafe Product SuiteIdentity, Credential Management and Versatile Authentication Solutions for End to End Protection of Identity and Critical DataEnterprise, Cloud and Mobile Applications
34、Mobile Security Channel Consolidation Our Banking Client Success StoriesCommon Authentication for Multi Channel Authentication System (MCAS)Common AuthenticationWith strong authentication and SSO across ChannelsIncrease customer engagement by personalizing the customer journey across ChannelsProvide
35、 user convenience and improve securityStreamline User Experience and Secure AccessEnhanced Security & Improve User Experience Single Sign-On Self ServicesCross Channel Consolidation Our Value Propositions C A S HProvide a common access security infrastructure for multiple Access Channels to create c
36、onsistent and seamless user experience and transform the business processConvenienceSecurityHeuristic AnalyticsAcross ChannelsFrictionless User ExperienceWeb, Mobile, ATM, Phone, Kiosk, Over-the-CounterSecure Access, identity Protection & fraud preventionData Analysis and Information DiscoverySingle
37、 CredentialUniversal AuthenticationRisk Based Approach Strong Authentication Biometric Authentication Contextual Authentication Out of Band E2E EncryptionAnalysisPredict mendProvide Self Service Functions to improve service level, reduce transaction and operational costC A S HConvenience Self Servic
38、e VirtualTeller MachineImprove Service LevelCredit Card ApplicationIncrease Point of PresenceDigital BankingReduce CostC A S HConvenience Single Sign OnC A S HAcross Channel Single CredentialUse single credential can access across different access channelsC A S HAcross Channel Universal Authenticati
39、onUse single credential can access across different access channelsC A S HSecurity Strong Authentication & BiometricsSupport multiple authentication methods and select the appropriated methods based on riskThree Authentication FactorsBy leveraging the complete features of YESsafe Platform, we offer
40、three factors of authentication to secure mobile identityYESsafe Platform Beyond Mobile TokenThree Factors of AuthenticationPasscodes Ensure Only Owner Can Access The DeviceOTP Token / Digital Certificate linked to each device for securityVoice and face biometricslink owner to deviceMulti-Modal Biom
41、etrics Authentication & AuthorizationMOBILEEMAILSOCIALBRANCH/CALL CENTERAccelerate customer acquisition & engagement by combining digital analytics, customer data and offline interactionsC A S H Heuristic AnalyticsCUSTOMER 360Understand the entire customer journey across multiple channelsATTRIBUTION
42、Measure the true impact of your marketing campaigns and channelsPREDICTIVE INTELLIGENCEMake forward-looking decisions and enable responses to real-time customer activitiesWEBSITEANONYMOUSOur Vision for Multi-Channel ConsolidationCommon Authentication and Authorization Systemfor Multiple Access Chann
43、elseBankingProductseBankingProductseBankingProductseBankingProductsCommon Authentication and Authorization SystemCentralizedUser AdministrationSingle Sign-On (SSO)CentralizedAuditTrailsCommonApplicationIntegrationCentralizedAuthentication& AuthorizationDelegationAdministrationAcross ProductsAcross C
44、hannels (Internet, Mobile, Phone, Kiosk etc)eBankingProductseBankingProductseBankingProductseBankingProductsTeller BankingRetail Internet BankingPrivate BankingPhone BankingMobile BankingATM BankingCorporate Internet BankingCommon Authentication and Authorization Systemfor Multiple Access ChannelsSu
45、pport Multi-Channel Authentication and Authorization RequirementsTo meet the needs of different authentication methods on each channel,And meet changing business and technical certification evolving needs!The increasingpace of digital adoption has forced banks to reshape their branch networks and fr
46、ont line roles to re-position physical distribution as a strategic asset in the digital bankingIdentity authentication has e more important for financial institutionsin digital banking as consumers are multiple touch points to perform their banking transactions Adopt consistent user experience and f
47、rictionless security across different access channel is crucial to win over the best customersSummaryQuestions?Thank YouSingapore | Japan | United States | Malaysia | Thailand | China | Hong Kong | TaiwanSolutions for identity and Access Management, Single Sign-On, Strong Authentication and End to End EncryptionAppendix Mobile BiometricsGrowing Trends for Organ
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