1、 Chapter 10 Intercultural Communication Competence 黑龍江大學外語部 If you are not in tune with the universe, there is sickness in the heart and mind. Navajo SayingChapter 10 Intercultural Communication CompetenceLearning ObjectivesIn this chapter, students will learn how to:u 1. perceive the factors underl

2、ying intercultural communication competence.u 2. understand the definition of intercultural communication competence.u 3. describe the relationship between intercultural communication competence and intercultural competence.u 4. summarize the various components of intercultural competence.u 5. disti

3、nguish the dimensions of intercultural competence.u 6. master the strategies and skills for improving intercultural competence. Chapter 10 Intercultural Communication CompetenceIntercultural Communication CompetenceFactorsComponentsImproving Intercultural CommunicationCC IC andICC Individual Context

4、ual StrategiesSkillsSignificance of CICImperative for ICDimensions AffectiveKnowledgePsychomotorSituational FeaturesDefinitionsChapter 10 Intercultural Communication Competence Please read case and then discuss the questions in pairs. 1. Why do you think the old woman appeared to be angry?2. How do

5、you relate the old womans behavior to her culture?Chapter 10 Intercultural Communication Competence1. Significance of Competent Intercultural Communication 2. The Imperative for Intercultural Competencea. The Economic Imperative for Intercultural Competenceb. The Technological Imperative for Intercu

6、ltural Competencec. The Demographic Imperative for Intercultural Competenced. The Social Justice Imperative for Intercultural Competence Chapter 10 Intercultural Communication Competence Why do we need intercultural competence in modern society?After-Reading Check Chapter 10 Intercultural Communicat

7、ion Competence Four DefinitionsCompetent Communication Communication Competence Intercultural Competence Intercultural Communication Competence Chapter 10 Intercultural Communication CompetenceCompetent communication Competent communication is interactionthat is perceived as effective in fulfillingc

8、ertain rewarding objectives and is alsoappropriate to the context in which theinteraction occurs. Chapter 10 Intercultural Communication CompetenceCommunication Competence Communication competence is a social judgment that people make about others. Chapter 10 Intercultural Communication Competence I

9、ntercultural Competence “The ability to become effective and appropriate in interacting across cultures”Chapter 10 Intercultural Communication Competence Intercultural communication competence Intercultural communication competence refers to the ability to accomplish effective and appropriate interc

10、ultural communication between communicators of different cultures. Chapter 10 Intercultural Communication Competence The Components of Intercultural CompetenceIndividual Components of Intercultural Competence :Individual components usually include motivation, knowledge, attitudes, behaviors and skil

11、ls. Contextual Components of Intercultural Competence Chapter 10 Intercultural Communication Competence Individual Components of Intercultural Competence Motivation includes the overall set of emotional associations that people have as they actually communicate interculturally. a. MotivationChapter

12、10 Intercultural Communication Competence The knowledge component comprises various cognitive aspects of communication competence; it involves what we know about ourselves and others, and about various aspects of communication. b. KnowledgeChapter 10 Intercultural Communication Competence Many attit

13、udes contribute to intercultural communication competence, including tolerance for ambiguity, empathy, and nonjudgmentalness.c. AttitudesChapter 10 Intercultural Communication Competence There seem to be two levels of behavioral competence. The macro level includes many culture-general behaviors, th

14、en there is the micro level, at which these general behaviors are implemented in culture-specific ways.d. Behaviors and SkillsChapter 10 Intercultural Communication Competence Context refers to all the information in the actual communication setting, so some intercultural communication scholars woul

15、d use another term “situational features” to refer to the context. Another aspect of context is the communicators position within a speech community. In addition, an individuals competence may be constrained by the political, economic, and historical contexts. Chapter 10 Intercultural Communication

16、Competence The Knowledge Dimension The Affective Dimension The Psychomotor Dimension The Situational Features DimensionChapter 10 Intercultural Communication CompetenceIntercultural Competence KnowledgeSituational FeaturesPsychomotorAffectiveChapter 10 Intercultural Communication Competencea. Ethnoc

17、entrismb. Cognitive Complexityc. Self-esteem and Confidenced. Innovativenesse. Trust in Peoplef. Acculturation Motivation Chapter 10 Intercultural Communication Competencea. Work to Emphasize Areas of Similarity with Othersb. Try to Accept Differing Opinionsc. Make Your Verbal Messages d. Avoid Domi

18、nating Conversationse. Avoid Being Submissive in Conversationsf. Be an AffirmerChapter 10 Intercultural Communication CompetenceImproved Communication Alternative communication began early on our Beijing bound flight. A strong Chinese man in a navyblue suit was the last to board. He sat down in the

19、aisle seat next to my travel mate, Aaron, and threw his seat belt across his lap. Neither Aaron nor I had yet learned how to say as much as hello in Chinese. We caught the bluesuited mans attention and greeted him with a silent nod and smile. He turned away with a look of slight disgust, which we in

20、terpreted as a message to end efforts at socialization.Chapter 10 Intercultural Communication Competence We were discouraged by the hostility of this first encounter, but we were determined to improve our capacity. We opened our China travel book and started in on the Useful Phrases section. As we p

21、racticed counting from 1 to 10 quietly, we were startled to hear the third resident of our row chime in to correct our pronunciation of the number 2, (aarrr, not rrr). We overeagerly corrected ourselves, thanked him generously, and went on counting; making it clear that constructive criticism was welcome. For the remainder of the flight, Mr. Wang leaned over our book and pointed out our mistakes. We shared a few laughs.Chapter 10 Intercultural Communication Competence It did not matter that much if what Mr. Wang taught us was forgotten or misunderstood