新編劍橋商務英語中級學生用書Unit

10BIDonald,yourconsultancyhelpscompaniesenterforeignmarkets.WhatkindofhelparecompanieslookingforwhentheycometoKMP?DWell,companiesusuallyhaveaspecificmarketinmindandaprettygoodideaastowhichproductstheyintendtoexport.BUtwhatthey'renotsureaboutishowtogettheproductintothetargetmaket.ISowhatisthebestway?DWell,therearemanyoptions,formfranchisestowholly-ownedsubsidiaries.Thehigherthedegreeofownership,themorecontrolyouhave.However,ownershipalsomeansmoreinvestmentand,therefore,morerisk.ISowhat'sthesafestwayofenteringamarket?DWell,ifyouwanttokeepfinancialrisktoaminimum,youshouldthinkaboutalicensingarrangementorperhapsafranchise.Thatwayyoudon'thaveanyofthecostsassociatedwithsettingupproductionfacilities.And,ofcourse,youretaincontroloftheproduct,whichmeansyouavoidsomeoftheconflictsinvolvedinjointventures.IButjointventuresareaverypopularwayofenteringforeignmarkets.DYes,theyare,becausetheyallowacompanytosharesomeofthecostsandrisk.Andevenmoreimportantly,theyprovideessentiallocalknowledgewithoutthecostofhavingtoacquireacompany.Butthey'renotrisk-free.ISo,whatarethedangerofjointventures?DWell,inatypicaljointventurethetwopartnerspooltheirknow-howandlearnfromeachotherastheyworktogether.But,infact,it'sactuallyalearningrace.Onefirmmightlearnmuchfasterthantheotherandstarttakingallthedecisions.Itcouldeventuallydecideithasnomoreuseforthearrangementandeventerminateit.ISo,ifyouwantedtokeepcontrolandavoidthat,awholly-ownedsubsidiarywouldbethebestoption,then?DItreallydependsonthetargetmarket.If,say,there'spotentiallyaveryhighdemand,thenitwouldmakesensetobuyorsetupasubsidiaryandproducelocally,becauseofeconomiesofscale.Distance,ofcourse,isanotherfator.Shippingtotheothersideoftheworldcanbeveryexpensive.That'swhyalotofJapanesecompaniesproduceinEurope.IANdwhatotherfactorscanimproveacompany'schanceofsuccess?DWell,asIsaid,ourclientsusuallyknowwhichproductstheywanttoexport,buttheyoftendon'trealizehowmuchtheirproductneedstobeadapted.Yousee,someproductsrequireanunderstandingoflocalneedsandanabilitytousethisknowledgeintheproduct'sdesign.IOK.So,let'ssayacompanyhassuccessfullyenteredamarket.Howquicklyshoulditlooktoexpand?DWell,onceagain,it'sfindingthebestwayofminimizingriskwhileoptimizingopportunity.However,undercertaincircumstances,acompanyisforcedtoexpandinordertosurvive.IAndwhenisthisthecase?DWhen,forexample,youenteramarketwithasuccessfulformulathat'seasytocopy-becauseyuu'llsoonhavealotoflocalcompetitorsofferingthesameproductsorservices.Now,unlessyou'reinapositiontoexpandquicklyenoughtomakeeconomiesofscalepossible,theselocalcompanieswillsoonundercutyouandpriceyououtofthemarket.IAndhowcanacompanyprepareforthisexpansion?DWell,thekeytoexpansionisnotspreadingyourmanageialandfiancialresurcestoothinly.That'swhyit'scrucialtodevelopalong-termstrategyandmakeathoroughassessmentofalltheresourcesavailableforexpansion.Otherwise,youwon'tbeabletodefendandprofitfromthemarketpresenceyou'vecreated新編劍橋商務英語中級學生用書Unit

8BUnit8b

BusinessTravel

1.Anyregularbusinesstravelerwilltellyouhowimportantthisisifyouwanttofeelreadytofaceawholedayofbusinessmeetings.

Sometimes,youworkstraightthroughmeal-timessoitmightbetheonlythingyou’llgetuntilyoustepontheplaneforyourflighthome.Andwhowantstohavetostartlookingforaburgerbaratmidnight?

2:fromthebusinesstraveler’spointofview,flexibilityandchoiceareabsolutelycrucial.Businessescan’tdependonairlinesofferingaflightonaparticulardayortimeoftheirchoosing.ireallydofeelthatgettingtoandfromyourdestinationatatimewhichsuitsyouandfitsinwithyourplansisessential.Andoneofthemainreasonsforchoosingisairline.

3.ijustfinditreallyannoying.AfterI’veeaten,Ijustwanttositquietly,haveadrinkandreadmynewspaper.thelastthingIwantolistentopeoplescrammingwithlaughteratsomeridiculouscomedy.

4.onashorttrip,it’snotsoimportant.You’renottherelongenoughtohavemorethanadrinkandaquicklookatthepaper.Butonalongtrip,youreallyneedtobeabletostretchout,liebackandgetsomepropersleep.

5.ofcourse.icouldgetacheaperseat,butthat’snotthepoint.Withalongdayofmeetingsandnegotiationsaheadofme.Ineedabitofcomfortandlookingafter.Andmycompanyunderstandsthat.It’salsoagoodplacefornetworking.AndI’veoftengotintoconversationwiththepersonnexttome,who’sdevelopedintoausefulcontact.新編劍橋商務英語中級學生用書Unit

8AUnit8ABusinessExpensesListening1Conversation1David:DavidHobbs.Roger:Hello,MrHobbs.ThisisRogerHargreavesfromAccounts.I'mjustringingaboutyourexpensesclaim.ThereareacoupleofthingsIneedtocheck.David:OK.Whatdoyouneedtoknow?Roger:Well,youputdownthatitwasabusinesstrip.Butdoyouthinkyoucouldbeabitmorespecific?David:Yes,sorry.Itwasactuallyamarketingconference.Roger:OK.AndyoustayedattheCartlandsHotel.Butyoudidn'tputdownhow

muchitcost.David:Oh,sorry.Itwas￡80.Andthatwasforonenight.Roger:Isee.Nowunder'ClientEntertaining'youput￡56.70foramealanddrinks.Butyouaresupposedtoputdownthenameofanybodyyouentertain,youknow.David:I'msorry.Imusthaveforgotten.Anyway,theclient'snameisLimbert.PaulLimbert.He'soneofourBelgiansuppliers.Roger:Couldyouspellhislastnameforme?David:Limbert?Yes,it'sL-I-M-B-E-R-T.Roger:Right,thanks.Oh,andthisamountfor￡9.00under'OtherExpenses'.Whatexactlywasthatfor?David:￡9.00?Letmesee.￡9.00?Oh,yes.ThatwasforacoupleoffaxesIhadtosendfromthehotel.Conversation2Alison:AlisonForbes.Roger:Hello,Alison.It'sRogerHargreavesfromAccounts.IsAlanthere,please?Alison:I'mafraidheisn'tintoday.CanIhelpatall?Roger:Idon'tthinkitso,no.It'sabouthisexpenses,youknow,forthetriptoSweden.Alison:CanIgivehimamessage?Roger:Yes,ifyoucould.Couldyoutellhimthatsomethingwasmissing?Itwashishotelbill.AndIneeditquicklyifhewantsustopayhimthismonth.Alison:Actually,Ithinkhewaslookingforittheotherday.Roger:Ihopehehasn'tlostit.Well,look,ifhecan'tfindit,hereallyneedstocallmeassoonaspossible.Ailson:OK.I'lltellhim.Roger:Thanks.Oh,andoneotherthing.Thelasttimewepaidhimhisexpenses,heaskedustopayhimincash.Well,I'mafraiditcausedallkindsofproblems,andeveryonestartedaskingforcashpayments.Sowe'vedecidedthatwereallycan'tdothatagain.Alison:OK,I'lltellhimknow.Bye.Conversation3Chris:Hello?Roger:Hello,MrEvans?Chris:Speaking.Roger:ThisisRogerHargreaves.I'mjustringingaboutyourexpensesfortheParistrip.Chris:Well,youdoknowIlostmycaseonthattrip?SoI'mafraidIcan'tgiveyouanyreceiptsoranything.Roger:That'snotaproblem.Ijustneedtocheckafewdetails.Chris:OK.Whatdoyouneedtoknow?Roger:Well,firstofall,whenwasthetripexactly?Chris:Letmejustcheckmydairy.Yes,itwasthelastweekendinJune.The25thand26th.Roger:Soonenight.Right.Andwheredidyoustay?Chris:HotelContinental.ButI'mafraidIcan'tremembertheprice.Butit'sthesamehotelIstayedatlasttime.Infact,itwaseventhesameroom.Roger:Fine.Icanlookthatup.Andwhatabouttravel?Didyouflyortakethetrain?Chris:Thetrain.Eurostar.But,again,Ican'tremembertheprice.Roger:That'sOK.Icancheckitmyself.Oh,andwerethereanyotherexpenses?Chris:Ican'tthinkofanything.Oh,yestherewasactually.IhadtobuymetroticketstogetaroundParis.Roger:Metrotickets……thatwouldbeabout￡5,wouldn'tit?Chris:Thatsoundsaboutright.Roger:OK,MrEvans,thanksverymuch.Listening21.Goodmorning.ThisisamessageforDavidEastman.Igotyournoteaboutmyexpensesform-aboutreturningittoyou.Well,actuallyIdidsendittoyou.The

onlyproblemisitwenttothewrongdepartment,andthat'swhyyoustillhaven'tgotit.Anyway,I'llbringitroundfirstthinginthemorning,OK?Oh,sorry,thisisAlexEddington,bytheway.2.Hello,thisisJuneSalisbury.YouwantedtospeaktomeaboutmyexpensesclaimfortheMunichtrip.CouldwegettogetheronFridaymorningtotalkaboutit?Perhapsatabout11,ifthat'sallright?Justgivemysecretaryacall.OK.Bye.3.ThisisBobRichardshere.Listen,I'vejustfoundanotherreceiptformyOslotriplastmonth.It'sforquitealotofphotocopiesIhaddoneinashop.Isupposeit'stoolateforthismonth,butisitOKifIputthisthroughonnextmonth'sexpenses?Couldyougetbacktomeandletmeknow?OK.Bye.4.Hello,thisisPatriciaGravesfromSales.Look,I'mringingaboutmyexpensesagain.ThelasttimeIcalledyou,yousaidthey'dbeincludedinthismonth'spay.Well,I'vecheckedwithbybankandthey'renot.Ican'tkeepchasingyouaboutthisandI'mgettingprettyfedupwaiting.I'llcallbyyourofficesometimetomorrow,andthistime,I'dlikeacheque.Goodbye.5.Hello,David.ThisisSimon.Look,aboutthismorning,I'mafraidsomethingurgent'scomeupandIhavetorushofftoLondon,soIwon'tbeabletomakeit.I'mreallysorryit'ssuchshortnotice.I'llcallyouwhenIgetback.OK?Speaktoyousoon.新編劍橋商務英語中級學生用書Unit

7BUnit7b

RightsatWork1:Ididn’treallyfeelIwasabusingthesystem.imeaneverybodydoesit.itwasjustafewsmallthingreally?afaxhere,afewphotocopiesthere.ifeltitwasjustified.afterall,IdiddoalotofunpaidovertimeandItookworkhomewithme.theyseemedreallypleasedwithmyperformance,soIhonestlydidn’tthinkthey’dmind.2:mybossdidn’tmindifIarrivedacoupleofminuteslateinthemorningbutifwantedtoleaveontime,wellthatwasacompletelydifferentstory.Well,aftersixmonths,I’djusthadenoughofit.Workinglateeverydayoftheweek.SoonedayItoldhimstraight:I’donlyworkthehoursI’dagreedinmycontract.

3:IwashavingproblemsbecauseIjustcouldn’tseemtoprioritizemyworkandorganizemytime.soIsupposeitlookedtomybossasifIcouldn’tdothejob.Butit’sridiculousreally.Icoulddoit.ButIjustcouldn’tseemtokeepupwiththeworkload.Andthiswasaplacewhereresultswereeverything.4:Iknewmyturnwouldcomesoon.ButIhatedthewholeideaofspendingthreehoursinthecareverydayjustgettingtoworkandback.itwasokforsomeoftheothers.imean,theylivednearerthenewsite.ButifI’dhadtoworkovertime.I’dneverhavegothomebefore9o’clock.Well,intheend,Ijustcouldn’tdoit.AndIwouldn’tdoit.Andthat’swhatItoldthem.5:Isupposetheydidn’twanttocarrymeanylonger.ithinkpeoplejustgetfedupwithhavingtocoverformeandtakeonallmyworkwhenIwasaway.Butitseemsaprettypoorshowtosacksomeoneforsomethingthatisn’ttheirfault.Imean,noonewantstobeill,dothem?新編劍橋商務英語中級學生用書Unit

7AUnit7a:HealthandSafety

N:ok.letmehavealookatit.yes,thatlooksnasty.sohowdidithappen?

P:well,it’sstupidreally.iwastryingtofixthelightinmyoffice.

N:butthat’sajobformaintenance.

P:Iknow.butItoldthemaboutitdaysagoandnothinghappened.soIthoughtI’dtry.

N:well.youreallymustbemorecareful.Thereareverystrictguidelineshereaboutthatkindofthing.Andifyouhaveanaccident,thecompanydoesn’thavetoacceptresponsibility.youknow?

P:Iknow.butthelightkeptgoingonandoffallday.itwasdrivingmecrazy.

N:sothathappened?didyoufall?

P:well,Icouldn’treachthelight.soIclimbedontomydesk,andthenIlostmybalanceandfell

N:andyoubangedyourhead?

P:ouch!yes.icaughtitontheedgeofafilingcabinet.

N:doyoufeelsickordizzy?

P:no,butItreallyishurtingalotnow.willIneedanystitches,doyouthink?

N:no,no,it’squiteasmallcutreally.i‘lljustcleananddressit.weneedn’tbotheraboutstitches.butitisanastybump.though.areyoutakinganymedicationatthemoment?

P:no

N:right.herearesomepainkillers.taketwoofthesethreetimesadayforthenexttwoorthreedays.butyoumustn’tdrinkalcoholwhileyou’retakingthem.

P:ok

N:andpopintomorrowsometimeandI’llhaveanotherlookatit.

P:thanks.seeyoutomorrow.新編劍橋商務英語中級學生用書Unit4BUnit4BPublicRelationsListening1J-soEilish,maybeyoucouldbeginbytellingusaboutyourdutiesasthePRManager.E-Well,myjobistoplanandmanagethepublicrelationsstrategyfortheSkodabrandintheUK.ThismeansI'mresponsiblefordealingwiththepress,televisionandradio,aswellascommunicationswiththepublicandpersonnelinourUKdealerships.J-HowwouldyoudescribetheroleofthePRDepartmentwithinthecompany?E-Well,theprimaryroleofPRistocreateunderstandingwiththepublic.Myjobinvolvestalkingandlisteningtoboththepressandthepublic,providingthemwithinformationfromtheheartoftheorganization.Ourobjectiveistogiveanaccuratepictureofthecompany,itsbrandsandwhatitbelievesin.Wehavetomakesurethatthepublichasapositiveimageofthecompany.J-SohowdoestheroledifferfromthatoftheMarketingDepartment?E-Marketinghasmoretodowithidentifyingcustomerneedsanddevelopingtherightproductstosatisfythoseneeds,PR,ontheotherhand,ismoreconcernedwithestablishingandmaintaininggoodwillandunderstandingbetweenthecompanyanditspublic.Marketingreachesthepublicthroughadvertising,whereasweworkmorewiththepressandbroadcastmedia.J-Buthowmuchcontroldoyouhaveoverwhatthepresssays?E-Nonereally.Butthat'swhatmakesthewaywedealwiththepresssoimportant.Ourjobistomakesurethatjournalistsalwayshaveaveryclearunderstandingofwhatthecompanyistryingtodo.Maintaininggoodrelationshipswiththepressisaveryimportantpartofthejob.InPRyouhavetobuildlong-termrelationshipswithjournalistsbecauseyouworkwiththemonaregularbasisandtrustisabsolutelyessential.Listening2J-WhenSkodare-launcheditsbrandherein1995,itwouldbefairtosaythatthecompanyhadagenuineimageproblem.HowbigachallengewasthisforthePRDepartment?E-Unfortunately,SkodawasmisunderstoodbytheUKpublicatthetime.ThereusedtobealotofboringoldjokesaboutSkodacars.Butthatwasbecauseofpeople’smisconceptionsaboutthequalityofcentralEuropeanengineering.Thestrangethingisthattherealitywasactuallyquitedifferent.J-Inwhatway?E-Well,centralEuropehadalwaysbeenacentreofengineeringexcellence.However,fromthestartofthecommunisterain1948ithadtodeveloponitsownwithoutthebenefitofoutsideinfluenceandup-to-datetechnology.J-Sohowdidyougoaboutcommunicatingthisrealitytothepublic?E-Whenwere-enteredtheUKmarketplacewithanewmodel,theFelicia,in1995,weputahugeemphasisonadvertising,everythingfromnationaladvertisingtopoint-of-salematerialintheshowrooms.ThiswasrepeatedwiththearrivaloftheOctaviain1998.ouroverallaimwastocommunicatethequalityofSkoda.J-AndwhatroledidthePRDepartmentplay?E-Well,regardlessofhowsuccessfulandeffectiveadvertisingis,thepublicisalwaysawarethatthecompanyhascompletecontroloverthemessageandcontentoftheadvert.However,whenthepublicreadspositivethingsintheirfavouritemagazineornewspaper,it’sthejournalist’sowncommentandthereforemuchmorepowerfulbecauseitisn’tinfluencedbytheorganization.So,ourjobwastocommunicatethequalityofSkodatothemotoringpress.J-Havingseentheverypositivepressthecompanynowenjoys,youobviouslymanagedtodothat,buthow?E-OneofthefirstpresseventswearrangedwasatriptoseethemanufacturingplantintheCzechRepublic.Wetookalmost100journalistswithustoshowthemjusthowgoodthefacilitywas.WeorganizedasimilartripthefollowingyeartoseethenewOctaviaplant,whichisoneofthemostmodernintheworld.Thesetripsreallychangedpeople’sattitudes.J-Well,youcertainlywonoverthepress.Butwhatkindoffeedbackhaveyouhadfromthepublic?E-Well,Skodarecentlycametopofamajorconsumermagazine’sannualsurveyofcarowners.It’sthebiggestcustomersatisfactionsurveyofitskindintheUK,basedonover40000carowners.TheresultsofthesurveymadetheeveningnewsonnationalTV,soIguessthepublichaschangeditsmindaboutthequalityofcentralEuropeanengineering.Buttherealindicationofoursuccessistherecordgrowthinsalessince1995.J-Thesuccessyou’vehadindramaticallychangingthecompany’simageintheUKmustgiveyouagreatdealofpersonalsatisfaction.E-Yes,itdoes.IthinkI’mveryluckyatSkoda.Workingwithasmallteammeansalotofpersonalresponsibility.Andthat’stherealenjoymentforme.Seeingmyideashavingacleareffectontheforwarddirectionofthebrand.It’sdowntometosortoutanyproblems,sowhenthingsgowell,IreallydofeelI’mmakinganimportantcontributionotthesuccessofthecompany.Andthat’sanincrediblysatisfyingfeeling.新編劍橋商務英語中級學生用書Unit4AUnit4a.Brandpower1.thethingis,whenyoubuyacar,you’respendingalotofmoneysoyouwanttogetexcitedaboutwhatyou’rebuying.reliabilityandafter-salesserviceareallveryimportant,butthey’renotexactlyexciting,arethey?Iwantmycartosaysomethingaboutme.Iwantsomethingwhichlookssportyandattractsattention.Idon’tmindpayingthatbitextraforsomethingthatmakesmelookgood.2.alotofmyfriendshavegote-mailsoIwantedtobuyacomputer,Ijustdidn’tknowmuchaboutthem,andIfoundthatallthatinformationyougetaboutperformanceandsoonistallyconfusing.AndthenIsawthatadvertonTVwiththosenewcomputers.itwenttoacomputersuperstore.hadalookatoneandboughtitstraightway.

3.Ithoughtbuyingamobilephonewouldbeeasy.Butitwasn’t.youaskhowmuchtheycostandyougetallthisstuffaboutmonthlyservicecontractsanddifferenttariffsatdifferenttimesofday.It’salmostimpossibletoworkouthowmuchtheyactuallycost!Anyway,Iworkedoutthatthebestdealformewasaone-yearall-inclusivepackage.Sothat’swhatIbought.

4.Iusedtothinkthatonerefrigeratorwasprettymuchlikeanyother.ButthenIsawthisTVprogramabouthowmuchenergykitchenappliancesuse.Fridgesaretheworst,apparently.That’sbecausethey’reonallthetimesothey’rereallybadfortheozonelayer-allthoseCFCgasesorwhatevertheycallthem.So,Idecidedtogetafridgethatdoesn’tgiveofflotsofharmfulgases.Andit’scheapertorunaswell.

5.it’snotevenaparticularlywellknownmakeofvideorecorderbutIhadoneofthembeforewhichIwasreallyhappywith.Ididn’thavemuchmoneywhenIboughtthefirstonesoIjustgetthecheapestoneIcouldfind.Butitwasgreat.ItlastedyearsandIneverhadanyproblemswithit.so,ofcourse,Idecidedtobuythesamebrandagain.Imean,afriendofminerecentlyboughtareallywell-knownmakeandit’sbeenbacktotheshoptwicealready.新編劍橋商務英語中級學生用書Unit3B

CashFlow

B:so,steve,how‘sthecashflowsituation?anybetter?

St:notreally,no.themorewesell,thelesscashweseemtohave.

B:yes,Iknow.it’scalledover-trading.you’regoingtohavetofigureouraquickerwayofturningthosesalesintocash.

St:butnow,Barbara?that’sthequestion.

B:well,didyouthinkanymoreaboutofferingearlysettlementdiscount

St:oh,yeah,wetalkedtomostofourcustomersaboutit.theysoundedquiteinterested.itseemsthatifweoffereda1%dicount.abouthalfourcustomerswouldpayintendays.

B:well,thatwouldmakeabigdifferencetocashflow.

St:butifweoffer2%,threequartersofourcustomerswillpaywithintendays

B:that’sgreat.sowhydon’tyoudoit?

St:ohcomeon,Barbara.ourmarginsaresmallenoughalready.idon’tseehowwecanaffordtoofferdiscounts.ifwegavea2%discount,we’dlosethousandsofdollarseveryyear.

B:doyouknowhowmuchexactly?

St:well,onaveragemonthlysalesof$25,000,it’dcostusoverfourandahalfthousandayear.

B:whatifyouoffered1%andhalfyourcustomersusedit?

St:well.that’dcostusabout1,500ayear.that’salotofmoney.barbara.

B:butdon’tforgetyourfianancingcosts.steve.financingyourcashflowgapmeansyou’repayingthebankalmost$3000ayearininterests.iworkedoutthatifyouofferedthe1%discount,you’dsavealmostathousandonfinancingcosts.

St:sothatyou’resayingistherealcostofthediscountwouldonlybe$500more?

B:that’sright.andyourcashiflowforthemonthwouldincreasebyover$8000.andwiththe2%discount,you’dhaveanextra16000amonth.

St:wow.thatmuch?wecouldreallyusethatextracash.steve.

B:hmm.istillthink2%istoomuch.

St:thenwhydon’tweoffer1%?

B:mmmBarbara?

St:well,it’snotmydecision.butifIwereyousteve.i’dreallythinkveryseriouslyaboutofferinganearlysettlementdiscount.

B:ok.ok.igetthepoint.ifitreallycanmakethatbigdifference.we’llgiveitatry.新編劍橋商務英語中級學生用書Unit2AUnit2AentertainingaclientListening11.Fine,thanks.I’mgladyoumanagedtofindmesomewheresoneartheoffice.Thatmakesthingssomucheasierinthemorning.ButIhavetosay,thebedwassohardIdidn’tgettosleeptilltwothismorning.

2.Prettyawful,actually.therewasonedelayafteranotherandthenIgotstoppedatcustomers.andapparently.MyluggageissomewherebetweenhereandCapeTown.

3.Wonderful.I’mreallyenjoyingithereandthepeoplearesofriendly.I’lldefinitelycomebackforaholiday.ButI’llneedaweekatleastnexttime.actually.Iwouldn’tmindlivinghereforawhile.

4.Well.Ithoughtitwasprettygoodfromourpointofview,butIcanseethatsomepeoplemightnotbesohappy.still;wegotthroughquitealotandmadesomeprogress.ButIstillthinkwe’realongwayfromadecision.Listening2

S1=Speaker1S2=Speaker2S1so.Whatdidyouthinkofthefood?

S2ok.butitwasabittooheavyforme.acutally,givenachoice,I’dhavepreferredasalad.

S1salad?

S2oh.yes.idon’treallyeatmeat.

S1whatdoyouhaveathome?You’renotavegetarian,areyou?

S2well,I’mnot.Butmywifeis.

S1oh.really?

S2oh.yes.ihaven’thadmeatathomeforyears.

S1don’tyoumissit?

S2sometimes.butthenIgoandhaveasecretsteak.新編劍橋商務英語中級學生用書Unit1BListening1

Call1

HelloFrida.ThisisMargaretBrockhere.It’s9.30onWednesdaymorning.I’mringingaboutthehalf-yearsalesreport.Couldyousendmeacopyofyourdepartment’sfigures,please?I’minHelsinkiuntilFriday.Thanksverymuch.bye.Call2

ThisisFrankLarsenfromScandinavianconferenceinCopenhagen.I’mringingtotellyouthatthisyear’sDanishtelecommunicationstradefair’stakingplaceintheweekofNovember22.ifyou’dlikesomecomplimentarytickets,pleaseletmeknowhowmanyyou’llneed.Pleasecallmeon004533346766.thankyou.byeCall3

HiFrida.itSueMellor.Howareyou?Ihopeyou’renottoobusyatthemoment.Iwantedtotalktoyouaboutmyvisitnextmonth.Youknowwe’dtalkaboutthe13th?Well,I’mafraidit’snotgoingtoworkoutbecauseofdeadlineshere.Idon’tsupposewecouldputitbackaweekorso,couldwe?Givemearingandletmeknow.Thanks.Call4

HiFrida.itsColin.I’monmymobilebecauseI’mtravelingtoameetingwi