MCDST70-271認證考試

1.Youareadesktopsupporttechnicianforyourcompany.AuserreportsthathisWindowsXP

ProfessionalclientcomputercannotconnecttoafileservernamedServer7.Theuseris

attemptingtoconnecttoServer7byusingitsname.YouareabletouseyourWindowsXP

ProfessionalclientcomputertoconnecttoServer7byIPaddress,butnotbyname.Youdiscover

thatServer7isaUNIXbased

server.Server7runsfilesharing

softwaresothatclientcomputers

canconnecttoit.Theuser'sWindowsXPProfessionalclientcomputercanconnecttoall

Windowsbased

networkresourcesbynameandbyIPaddress.Otherusersreportthesame

problemconnectingtoServer7.YouneedtoensurethatallcomputerscanconnecttoServer7by

name.Whatshouldyoudo?

A.ConfigureeachcomputertousemnodeforNetBIOSnameresolution.

B.ConfiguretheHostsfileoneachcomputersothatitdoesnothaveanentryforServer7.

C.AskanadministratortoaddServer7tothedatabaseofthenetworkDNSserver.

D.AskanadministratortoaddServer7tothedatabaseofthenetworkWINSserver.

Correct:C

2.Youareadesktopsupporttechnicianforyourcompany.Auserreportsthatshejustinstalled

WindowsXPServicePack2(SP2)onhercomputerthatrunsWindowsXPHomeEdition.Since

installingSP2,shecannotuseherWebbased

email

application.WhenshelogsontotheWeb

site,shecanseehermessagesandthemainWebpage.However,whensheattemptstoopena

messageorcreateanewmessage,themessagewindowsdonotopen.Theusercouldusethe

applicationbeforesheinstalledSP2.Whatisthemostlikelycauseoftheproblem?

A.Theuserexceededhermessagequotaforthisemail

application.

B.WindowsFirewallpreventstheemail

applicationfromworkingcorrectly.

C.TheMicrosoftInternetExplorerpopup

blockerpreventsthewindowsfromopening.

D.TheWebsiteisdown.

Correct:C

3.Youareadesktopsupporttechnicianforyourcompany.ThecompanyusesaVPNserverthat

supportsPPTPandL2TP.AuserofaWindowsXPProfessionalportablecomputerwantstousea

VPNtoconnecttothenetworkovertheInternetwhenshetravels.Ontheuser'scomputer,you

configureanetworkconnectionthatestablishesaVPNconnectiontotheVPNserver.Youtestthe

connection,andtheconnectionisestablished.Severalweekslater,youincreasesecurityby

configuringtheVPNservertosupportonlycertificatebased

L2TPVPNs.Theuserreportsthatshe

isunabletoestablishaconnectiontotheVPNserver.AllotheruserscanconnecttotheVPN

serversuccessfully.YouneedtoensurethattheusercanalwaysestablishaVPNconnectionto

theVPNserver.Whatshouldyoudo?

A.Ontheuser'scomputer,changethetypeofVPNtoL2TPVPNontheNetworkingtaboftheVPN

connection.

B.Ontheuser'scomputer,selecttheUsepreshared

keyforauthenticationcheckboxintheIPSec

settingsoftheVPNconnection.

C.Instructtheusertoimportarecentcertificaterevocationlist(CRL)tohercomputer.

D.AskanadministratortomodifythefirewallsettingstoallowL2TPconnections.

Correct:A

4.Youareadesktopsupporttechnicianforyourcompany.AuserreportsthathisWindowsXP

ProfessionalclientcomputercannotconnecttoafileservernamedFS01.Theuser'scomputer

canconnecttoallothernetworkresourcesbyname.YouareabletoconnecttoFS01fromyour

computerbyusingitsname.YouarealsoabletopingFS01byusingitsIPaddressfromtheuser's

computer.However,theuser'scomputerwillnotconnecttoFS01byname.Youneedtoensure

problemtoanothertechnicianearliertoday.ThattechnicianmadeachangetoherTCP/IP

configuration.However,theuser'scomputerisstillunabletoconnecttoanynetworkresources.

ThenewTCP/IPconfigurationisshownintheexhibit.(ClicktheExhibitbutton.)Youconfirmthat

theTCP/IPaddressoftheuser'scomputerisvalidforthesubnetthatcontainstheuser's

computer.ThenetworkdoesnotcontainaDHCPserver.Youneedtoensurethattheuser's

computercanconnecttonetworkresources.Whatshouldyoudo?

A.ConfigurethecomputertousethecorrectIPaddressesoftheDNSserversonthenetwork

B.ConfigurethecomputertoobtainanIPaddressautomatically.

C.Instructtheusertoruntheipconfig/registerdnscommand.

D.Instructtheusertoruntheipconfig/renewcommand.

Correct:A

9.Youareadesktopsupporttechnicianforyourcompany.ThenetworkconsistsofanActive

Directorydomain.AllclientcomputersrunWindowsXPProfessional.Auserwhoworksfrom

homeonFridayscallsyouonFridaytoreportaproblemonhercomputer.Youinstructtheuserto

sendyouaRemoteAssistanceinvitationsothatyoucanhelpresolvetheproblem.Theuserdials

intoherISPonhersecondphoneline,whilesheisonthephonewithyou.ShesendsaRemote

Assistanceinvitation,andthentellsyouthatshedisconnectsfromtheISP.Youreceivethe

invitationonyourclientcomputer.YouinstructtheusertoreconnecttoherISP.Afteryouaccept

theinvitation,youcannotconnecttotheuser'scomputer.YouneedtoestablishaRemote

Assistanceconnectionwiththeuser'scomputer.Whatshouldyoudo?

A.InstructtheusertosendanewRemoteAssistanceinvitationandremainconnectedtoherISP.Atyour

computer,acceptthenewinvitation.

B.AskanadministratortoaddyourdomainuseraccounttotheRemoteDesktopUsersgroup.

C.RunRemoteDesktoponyourcomputertoestablishaconnectiontotheuser'scomputer.

D.InstructtheusertoselecttheAllowuserstoconnectremotelytothiscomputercheckboxonthe

RemotetabinSysteminControlPanel.

Correct:A

10.SingleChoice

Correct:

11.Youareadesktopsupporttechnicianforyourcompany.ThenetworkconsistsofanActive

DirectorydomainthatcontainsaDNSserver.AllserversrunWindowsServer2003,andallclient

computersrunWindowsXPProfessional.Auserreportsthathisclientcomputerisnotableto

connecttoanynetworkresourcesandisnotabletoauthenticatetotheActiveDirectorydomain.

Thecomputerwasabletoconnectyesterday.Nootherusersarereportingaproblemtoday.You

examinethecomputer'sphysicalconnectiontothenetwork.Youverifythattheconnectionis

correctandthatthecomputer'snetworkadapterdisplaysalinklight.Thecomputerisconfigured

tousethefollowingIPconfiguration:.IPaddress:02.Subnetmask:

.Defaultgateway:Youconfirmthatthisconfigurationisvalidonthe

network.Youneedtotroubleshoottheproblem.Whatshouldyoudo?

A.Instructtheusertorunthepingloopbackcommand.

B.Instructtheusertoruntheipconfig/allcommand.

C.EnsurethatthecomputerisconfiguredtouseavalidDNSserveraddress.

D.EnsurethatthecomputerisconfiguredtohaveavalidHostsfile.

Correct:D

12.Youareadesktopsupporttechnicianforyourcompany.Thecompanyhasamainofficeand

severalbranchoffices.ThenetworkconsistsofoneActiveDirectorydomain.Aremoteuseruses

aportablecomputerthatrunsWindowsXPProfessional.Theuser'saccountisamemberofthe

localAdministratorsgrouponhercomputer.TheuserrecentlyinstalledWindowsXPServicePack

2(SP2)byusingAutomaticUpdates.SinceinstallingSP2,shecannotusethecompany

communicationsoftware.ThesoftwareworkedcorrectlybeforesheinstalledSP2.Theuserdid

notmakeanychangestoInternetconnectionsettingssincethesoftwarelastworked.Whatisthe

mostlikelycauseoftheproblem?

A.ThesoftwareisnotcompatiblewithWindowsXP.

B.Theportsusedbythecommunicationsoftwareareblockedbyafirewallontheuser??scomputer.

C.Asystemadministratorneedstoupdatetheuser??saccounttoallowSP2.

D.TheuserneedstologonlocallytothecomputerforthesoftwaretoworkwithSP2.

Correct:B

13.Youareadesktopsupporttechnicianforyourcompany.AllclientcomputersrunWindowsXP

Professional.AllusersuseMicrosoftInternetExplorerastheirWebbrowser.RobertandLauraare

Webdevelopersforthecompany.RobertisdevelopingaWebapplicationonhiscomputer.His

computerisnamedRobertPC.LaurareportsthatshecannotaccesstheWebapplicationhosted

onRobert'scomputer.WhensheattemptstoaccessRobert'sWebapplicationbyusingInternet

Explorer,shereceivesthefollowingerrormessage:"DNSorServerError."Youfindoutthat

RobertcanaccesstheWebapplicationonhiscomputer,aswellasallresourcesonthenetwork.

Whenyourunthepingcommandfromyourcomputer,youcannotconnecttoRobert'scomputer.

WhenyouattempttoaccessRobert'sWebapplicationfromyourcomputerbyusingInternet

Explorer,youreceivethefollowingerrormessage:"DNSorServerError."Youneedtoensurethat

LauracanaccesstheWebapplicationonRobert'scomputer.Whatshouldyoudo?

A.Runtheipconfig/renewcommandonRobert'scomputer.

B.InstructRoberttostopandstarttheWorldWideWebPublishingServiceonhiscomputer.

C.InstructRoberttoensurethattheEveryonegrouphastheFullControlpermissionfortheInetpubfolder

onhiscomputer.

D.AskanadministratortodisableInternetConnectionFirewall(ICF)inthepropertiesoftheLocalArea

ConnectiononRobert'scomputer.

Correct:D

14.Youareadesktopsupporttechnicianforyourcompany.AllclientcomputersrunWindowsXP

ProfessionalwithServicePack2(SP2)andarepartofanActiveDirectorydomain.Auserplansto

traveltoanothercountry.HeneedstosetuphiscomputertoaccesstheInternetwhilehetravels.

HealsoneedstoaccesstheInternetwhenhereturns.Heplanstomakefrequenttrips,andhe

wantstobeabletoswitchbetweenconfigurations.TheuserneedstoaccesstheInternetatboth

locations.Whichactionoractionsshouldyouinstructtheusertoperform?(Chooseallthatapply.)

A.Setuparoamingprofileontheuser??scomputer.

B.Setupanewdialinglocationontheuser??scomputer.

C.ChangetheregionalsettingstothecountrywheretheuserneedstoaccesstheInternet.

D.SetthedialinglocationtotheplacewheretheuserneedstoaccesstheInternet.

Correct:BD

15.Youareadesktopsupporttechnicianforyourcompany.Ausercallstoaskyoutotakecontrol

ofhercomputerbyusingRemoteAssistance.Shesendsyouanemail

requestforremote

assistancebyusingRemoteAssistance.Youattempttoconnecttohercomputer,butyoucannot

maketheconnection.Whatarepossiblecausesoftheproblem?(Chooseallthatapply.)

A.YourcomputerdoesnotrunWindowsXPProfessionalorWindowsXPHomeEdition.

B.Theuser'scomputerdoesnotrunWindowsXPProfessionalorWindowsXPHomeEdition.

C.Theuserrestartedhercomputeraftershesenttheemail

request.

D.ThepasswordforRemoteAssistanceisincorrect.

E.TheamountoftimeallowedforRemoteAssistancehaselapsed.

Correct:ACDE

16.Youareadesktopsupporttechnicianforyourcompany.AllclientcomputersrunWindowsXP

ProfessionalwithServicePack2(SP2)andarepartofanActiveDirectorydomain.Aremoteuser

hasdifficultyconfiguringhercomputer.Sheneedsyoutomakethechangesonhercomputer.You

canmakethechanges,buttheuserisnotatthesamelocationasyou.Youneedtotakecontrolof

theuser??scomputer.Whichtwoactionsshouldyouperform?(Eachcorrectanswerpresents

partofthesolution.Choosetwo.)

A.InstructtheusertoopenControlPanelanddoubleclick

System.InstructtheusertoclicktheRemote

tabandthenselectAllowRemoteAssistanceinvitationstobesentfromthiscomputer.

B.InstructtheusertoopenHelpandSupportandclickInviteafriendtoconnecttoyourcomputerwith

RemoteAssistance.

C.Instructtheusertosendanemail

messagetoyouthatincludesthecomputer'sMACaddressandthe

computername.

D.Instructtheusertosendanemail

messagetoyouthatincludestheuser??snetworkusernameand

password.

E.SendtheuserarequestforRemoteAssistance.

Correct:AB

17.Youareadesktopsupporttechnicianforyourcompany.AllclientcomputersrunWindowsXP

ProfessionalwithServicePack2(SP2).AllusersuseMicrosoftInternetExplorerastheirWeb

browser.AuserreportsthatshehasproblemsdownloadingfilesfromWebpages.Whenshe

attemptstodownloadafile,amessagestatesthatthedownloadwillstartin10seconds,butthe

fileneverdownloads.YouasktheusertotestdownloadingafilefromadifferentWebsite.This

Websitedoesnotdisplayamessageaboutwhenthefilewilldownload,butthefiledownloads

immediately.TheuserneedstodownloadfilesfromthefirstWebsite.Whatisthemostlikely

causeoftheproblem?

A.AGroupPolicysettingdoesnotallowtheusertodownloadfiles.

B.TheWebsitethatshoulddownloadfilesisdown.

C.Thefileistoolargetodownload.

D.ThesecuritysettingofSP2preventsthedownload.

Correct:D

18.Youareadesktopsupporttechnicianforyourcompany.AllclientcomputersrunWindowsXP

Professional.AllusersuseMicrosoftInternetExplorerastheirWebbrowser.Usersaccessthe

InternetWebsiteforWideWorldImporters.WideWorldImportersusesadigitalcertificateto

securetheinformationontheWebsite.AnewuserreportsthatshecannotaccesstheWideWorld

ImportersWebsitebytyping

intheAddressbarinInternet

Explorer.YouneedtoensurethattheusercanaccesstheWideWorldImportersWebsite.What

shouldyoudo?

A.InstallthedigitalcertificatefortheWideWorldImportersWebsiteintoInternetExplorer.

B.InstructtheusertoclicktheClearSSLStatebuttoninInternetOptionsinControlPanel.

C.SetthesecuritylevelfortheInternetzonetoLow.

D.Instructtheusertotype

intheAddressbarinInternetExplorer.

Correct:D

19.Youareadesktopsupporttechnicianforyourcompany.AuserreportsthathisWindowsXP

Professionalportablecomputerisnotabletoconnecttoanynetworkresourcesandisnotableto

authenticatetothenetwork'sActiveDirectorydomain.Thecomputerwasabletoconnect

yesterday.Nootherusersarereportingaproblemtoday.Youverifythatthecomputerisproperly

connectedtothenetworkandthatitcanpingitsloopbackaddress.Youdiscoverthatthe

computerisusingtheIPaddress17andthesubnetmask.Youneedto

ensurethatthecomputercanconnecttonetworkresources.Whatshouldyoudofirst?

A.AskanadministratortorepairthenetworkDHCPserver.

B.Instructtheusertorightclick

thenetworkconnectioniconandselectRepairfromtheshortcutmenu.

C.Instructtheusertoruntheipconfig/allcommandfromacommandpromptwindow.

D.AskanadministratortoauthorizethenetworkDHCPserverinActiveDirectory.

Correct:B

20.Youareadesktopsupporttechnicianforyourcompany.YouareinstallingWindowsXP

Professionalonaportablecomputer.Theuserneedstoencryptconfidentialdatathatwillbe

storedontheportablecomputer.YouneedtoensurethatthecomputersupportsEncryptingFile

System(EFS).Whatshouldyoudo?

A.Duringtheinstallation,formattheharddisksothatitusestheFAT32filesystem.

B.Duringtheinstallation,formattheharddisksothatitusestheNTFSfilesystem.

C.Aftertheinstallation,askanadministratortoinstallacomputerdigitalcertificateontheportable

computer.

D.Aftertheinstallation,askanadministratortouseGroupPolicytoenableEFSontheportablecomputer.

Correct:B

21.Youareadesktopsupporttechnicianforyourcompany.Youareassistingacustomerwiththe

installationofWindowsXPHomeEditiononaportablecomputerthatisnotconnectedtothe

Internet.ThecustomerstartstheinstallationprocessbyusingaretailversionofWindowsXP

HomeEdition.Duringtheinstallation,youarepromptedtoactivateWindowsXPHomeEdition.

YouneedtocompletetheinstallationprocessandactivateWindowsXPHomeEditiononthe

computer.Whatshouldyoudo?

A.RegisterWindowsXPHomeEditionwithMicrosoftandcompletetheinstallationprocess.

B.SelecttheNo,remindmeeveryfewdaysoptionbuttonintheWindowsProductActivationWizard.Log

onasanadministratorwhentheinstallationprocessiscomplete.RuntheActivateWindowsWizardand

selecttheYes,IwanttotelephoneacustomerservicerepresentativetoactivateWindowsoptionbutton.

C.CompletetheinstallationofWindowsXPHomeEdition.Logonasanadministratorandenterthe

productkeyintheregistry.

D.RestarttheinstallationofWindowsXPHomeEdition.RunDynamicUpdatewhenyouareprompted.

Correct:B

22.Youareadesktopsupporttechnicianforyourcompany.AllclientcomputersrunWindowsXP

Professional.AremoteuserhasaportablecomputerthatrunsWindowsXPProfessional.The

user'saccountisamemberofthelocalAdministratorsgrouponhiscomputer.Theuserwantsto

installWindowsXPServicePack2(SP2)andwantstoknowwhichinstallationoptionsare

available.Whichactionoractionsshouldyouinstructtheusertoperform?(Chooseallthatapply.)

A.InstallSP2fromWindowsUpdate.

B.DownloadSP2fromanofficialMicrosoftFTPserver.

C.OrderSP2fromMicrosoftonaproductCD.

D.InstallWindowsXPfromaproductCDthatincludesSP2.

Correct:ACD

23.YouareadesktopsupporttechnicianforContoso,Ltd.YouneedtoinstallWindowsXP

ProfessionalonanewdesktopcomputerandtojointhecomputertotheActiveDirectorydomain

named.Duringtheinstallationprocess,youenterstaticIPaddressesforthe

computer,defaultgateway,andDNSserver.Whenyouattempttojointhecomputertothedomain,

youreceivethefollowingerrormessage:"Aninvaliddomainwasspecified.Wouldyouliketo

proceedfornowandtrytojoinadomainlater?"Youverifythatthedomainnameisentered

correctlyandthatthecomputerisphysicallyconnectedtothenetwork.Youareabletologonto

thedomainfromyourowncomputer.Youneedtojointhenewcomputertothedomainand

completetheinstallationofWindowsXPProfessional.Whatshouldyoudo?

A.ConfiguretheTCP/IPpropertiesofthenewcomputertodisabletheuseofanautomaticprivateIP

address.

B.ConfiguretheTCP/IPpropertiesofthenewcomputertousethecorrectIPaddressforthedefault

gatewayandDNSserver.

C.VerifywithyournetworkadministratorthattheDHCPserverisrunningandonline.

D.Typethedomainnameas

whenjoiningthedomain.

Correct:B

24.Youareadesktopsupporttechnicianforyourcompany.ThenetworkconsistsofanActive

Directorydomain.AuserreportsthatheupgradedhiscomputerfromWindows98toWindowsXP

HomeEdition.Aftertheinstallation,theuserisnotabletologontothedomainfromtheWelcome

screen.Youneedtoensurethattheusercanlogontothedomain.Whatshouldyoudo?

A.Instructtheusertologonasanadministratorandchangetheworkgroupnametothenameofthe

domaininSysteminControlPanel.

B.InstructtheusertoruntheNetworkSetupWizard.

C.InstructtheusertocleartheUsetheWelcomeScreencheckboxinUserAccountsinControlPanel.

D.InstructtheusertoupgradetoWindowsXPProfessionalandjoinhiscomputertothedomain.

Correct:D

25.Youareadesktopsupporttechnicianforyourcompany.Thecompanyisupgradingallclient

computersfromWindows98toWindowsXPProfessional.Theonlyapplicationscurrently

installedontheclientcomputersareMicrosoftOffice2000andantivirussoftware.Ausernamed

MariareportsthatwhensheattemptstoupgradehercomputertoWindowsXPProfessional,the

installationprocessstopsrespondingatthePreparingInstallationphase.Youconfirmthather

computermeetstheminimumhardwarerequirementsforWindowsXPProfessional.Youneedto

ensurethatMariacanupgradehercomputertoWindowsXPProfessional.Whatshouldyou

instructMariatodo?

A.RuntheUpgradeAdvisorandthenrestarttheinstallationofWindowsXPProfessional.

B.UpgradehercomputertoWindowsXPHomeEditionfirst,andthenupgradetoWindowsXP

Professional.

C.UninstallMicrosoftOffice2000fromhercomputerandthenrestarttheinstallationofWindowsXP

Professional.

D.UninstalltheantivirussoftwarefromhercomputerandthenrestarttheinstallationofWindowsXP

Professional.

Correct:D

26.Youareadesktopsupporttechnicianforyourcompany.Auserwantstoknowthesystem

requirementsforupgradinghercomputerfromWindows98toWindowsXPProfessionalwith

ServicePack2(SP2).Hercomputerhasthefollowingcomponents:aSuperVGA(800??600)or

higherresolutiongraphicsadapterandmonitor,aCDROM

drive,akeyboard,andaMicrosoft

mouse.WhichhardwarespecificationsmeetthesystemrequirementsforSP2?(Chooseallthat

apply.)

A.200MHz

processor,64MBofRAM,6GB

harddisk,2GBoffreespace

B.200MHz

processor,64MBofRAM,6GB

harddisk,4GBoffreespace

C.233MHz

processor,64MBofRAM,6GB

harddisk,2GBoffreespace

D.233MHz

processor,64MBofRAM,6GB

harddisk,4GBoffreespace

E.266MHz

processor,128MBofRAM,6GB

harddisk,1GBoffreespace

F.266MHz

processor,128MBofRAM,6GB

harddisk,4GBoffreespace

Correct:CDF

27.Youareadesktopsupporttechnicianforyourcompany.Asystemadministratorgivesyouan

answerfilenamedCompanystandard.txtonafloppydisk.Youplantousethe

Companystandard.txtfiletoperformunattendedinstallationsofWindowsXPProfessionalwhen

installingfromaWindowsXPProfessionalCDROM.

YouuseaWindowsXPProfessionalCDROM

tostarttheunattendedinstallationonacomputer,andthenyouinsertthefloppydiskintothe

computer'sfloppydiskdrive.However,Setuppromptsyouforconfigurationinformation.You

needtoensurethatSetupwillfinishwithoutpromptingforconfigurationinformation.Whatshould

youdo?

A.Modifythecomputer'sBIOSsettings,andensurethatthecomputerisconfiguredtostartfromthefloppy

drive

B.Modifythecomputer'sBIOSsettings,andensurethatthecomputerisconfiguredtostartfromthe

CDROM

drive.

C.ChangethenameoftheanswerfiletoUnattend.txt.

D.ChangethenameoftheanswerfiletoWinnt.sif.

Correct:D

28.Youareadesktopsupporttechnicianforyourcompany.Auserinthesalesdepartmentusesa

Windo