Roomtohaveagreatstart成的開Sommelier侍酒師HotelLevel:店級JobBand:位級

IV–V—8

Department:門ReportsTo:屬級

Food&BeverageServices飲務門Supervisor,Restaurant飲管餐經(jīng)OVERVIEW職位概述

ManagethecompletewineprogramneedsoftheFoodandDivision.Assistinmanagingoneormorefull-servicefoodandbeverageoutlet(s)onadailybasis.管理餐部門整的葡萄計劃。助管理家或多全服務飲營業(yè)所的每運營。Adheretolocalregulationsconcerninghealth,safety,orothercompliancerequirements,aswellasbrandstandardsandlocalpoliciesandprocedures.遵守當?shù)男l(wèi)生安全法，或其適用的定，以品牌規(guī)和當?shù)匾?guī)章制。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowwhichmeansweyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,attentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假

，我們望賓客覺風格特、時現(xiàn)代和入洞悉這意味們需要：

親切、滿自信體現(xiàn)尊來展現(xiàn)有力你。理解和測賓客需要、到細心到、具人翁精、把事辦好，持注下見多識、分享歷、展你的風來創(chuàng)造人感覺別的時，做到令人難。DUTIESANDRESPONSIBILITIES作職責

Greetallguestsandtakebeverageandfoodordersapromptandprofessionalmanner.快速和業(yè)的迎所有客，為客點餐。Servecocktailsand/ormenutobarguests;up-sellwhentakingorders.為酒吧人提供尾酒和單上的目；點時向客推銷。

Performpre-post-shiftside-work.Stockservicestation.Foldandstackcocktailnapkinsandpreparebowlsofbarsnacks.工作前的準備收尾工。清點務站。疊雞尾餐巾和備酒吧食。Recordorderonguestcheckandringonpre-checkregisteroraccordingtohotelprocedures.Completecustomerpaymenttransactionsaccordingcashandchargeprocedures.在客人單上進記錄，錄帳號按酒店序進行作。按金收款序完成客的付。Clearandcleantablesinapromptandefficientmanner.Cleanand/orwipedownstools,tables,chairs,walls,windows,mirrors,andfloorsasnecessary.Emptytrashandashtrays.高效快的清理清潔餐。需要清理和擦廢物桌椅，壁，窗，鏡子地面。倒垃圾AssistBartenderinpreparationoffruitsandgarnishes;mayassistBartenderinsetupandreplenishmentofappetizersor“happyhourbuffet,ifapplicable.協(xié)助吧侍應生備水果裝飾品必要的，協(xié)助臺侍應擺放和充開胃或“快時光的自助臺。Monitorguestbehaviorandamountalcoholconsumptiontodeterminewhenalcoholservicetoguestshouldcease;notifymanagementincidentsinvolvingexcessivealcoholconsumptionorimpairedconditionofcustomers;checkidentificationwheneverageofaguestrequestinganalcoholicbeverageserviceisquestionable.監(jiān)督客的行為酒精飲消耗量而決定么時候控制客的酒精；將因精過量引發(fā)的故或客人的傷程度報給管層；在飲用酒飲品的人的年有質疑檢查客的身份。AlertManagementofanyserviceand/orsafetyissues.Makeappropriateservicerecoverygesturesaccordingtoestablishedguidelinesinordertoensuretotalguestsatisfaction.警告管層有關務或安的事宜按照設的指導要進行當?shù)难a服務以?？腿藵M意度Performotherdutiesasassigned完成分給的其工作。ACCOUNTABILITY責任范圍Numberofemployeessupervised管理的員DirectN.A.直接

無IndirectN.A.間接

無AnnualOperatingProfit/PayrollBudget–年度經(jīng)營潤和薪金算

N.A.無Metrics–Pageof4第2頁，4頁

主要績效標

Completionofassignedtasks完成分給工作情況DecisionMakingResponsibilities(DecisionRights)–決策職責決策

N.A.無QUALIFICATIONSANDREQUIREMENTS任職要求RequiredSkills–技能要求

Demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.完全代酒店，牌和公與顧客員工和三方交的能力Alcoholawarenesscertificationand/orfoodservicepermitorvalidhealth/foodhandlercardasrequiredbylocalgovernmentagency.持有當政府規(guī)的含酒飲品知課程證或食品務許可或有效健康或品上崗。AbletoreadandwriteEnglish能夠讀英語。Qualifications–學歷HighSchoolorVocationalCertificateinHotelManagement,Food&Beverage,orrelatedfield.高中或店管理餐飲或關領域職業(yè)證。Experience–經(jīng)歷

1yearsrelatedexperienceoranequivalentcombinationofeducationexperience.Knowledgeofliquorbrands,beer,wine,champagne,non-alcoholicbeverages,designatedglassware,preparationmethodsandpreferred1年相關作經(jīng)歷或與此當?shù)慕毯拖嚓P作經(jīng)驗合的背。具有類品牌啤酒，檳，非精飲料，用玻璃皿，準方法和飾品知者優(yōu)先慮。Thestatementsinthisjobdescriptionareintendedtodescribetheessentialnatureandlevelofwo