浙江財經大學經貿學院國貿系EnglishforInternationalBusinessCommunicationYoucancontactme:E-mail:yvonnezhao@mpracticemakesperfectUnitThree

EnquiriesAndRepliesObjectiveDefinitionofInquiryWritingonInquiryLetterandReplyWordsandExpressionsExercises浙江財經大學經貿學院國貿系UnitThree

EnquiriesAndRepliesTheobjectiveforthischapter--Knowwhatandhowtoenquireforthegoodsanimporterintendstobuy--Knowtheessentialcomponentsofalettertomakeanenquiryandreplies--MastertypicalsentencesandexpressionsinwritingsuchletterUnitThree

EnquiriesAndRepliesOnenquiryEnquiryistorequestthepossiblesellertogivetheinformationaboutthegoodsheintendstopurchaseaswellastheinformationabouttradeconditions,especiallythepriceofthegoods,andasksthesellertomakequotation.UnitThree

EnquiriesAndRepliesGenerallyspeaking,inquiriesfallintotwocategories:aGeneralInquiryandaSpecificInquiry.UnitThree

EnquiriesAndRepliesInaGeneralInquiry

(一般詢價),theimportermayaskonlyforcatalogues,pricelists,samples,samplebooks,orquotations,etc.,inordertogetageneralideaofthebusinessscopeoftheexporterUnitThree

EnquiriesAndRepliesInaSpecificInquiry(具體詢價),theimporterpointsoutwhatproductsheneedsandasksforaquotationoranofferforthisitem.UnitThree

EnquiriesAndRepliesEnquiriesvarywiththeirdifferentcontent,differentpurposesanddifferentbackground.

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EnquiriesAndRepliesII.ThewritingofenquiryletterThefollowingguidelinesyouhavetofollow--Statespecificallywhatyourequest--Makearequestforreplyinexplicititemsbypointingoutthevalueofinformationtoyou--Enumeratethequestionsinyourenquirywhentheyaremany.UnitThree

EnquiriesAndReplies--Sayhowyouobtainthenameandaddressofthecompanyanditsproductsandintroducethesituationofyourownbusiness,whenyouenquireacompanyyouhaveneverdealtwithbefore--MakeexplanationofthesituationthatthecompanyyouarerequestingisrecommendedUnitThree

EnquiriesAndReplies--Donotmentionthepricelimitthatyousetpreviously.--Showcourteousnessandpolitenessbuyusing“please”,“thanks”,“wewillgenerallyappreciate”--Keepyourenquirybriefandconciseandtothepoint.UnitThree

EnquiriesAndRepliesAnenquiryisgenerallymadeupofthreeparts:--Thefirstparagraphiswhereyouexpresswhatyouareinterested,makesbriefintroductionofyourcompanyorstatethepurposetowritetheenquiry--InthefollowingparagraphthespecificinformationisaskedindetailUnitThree

EnquiriesAndReplies--Thelastparagraphisforcourteousclosewheretoextendthanksandexpressthehopeofreceivingrepliesassoonaspossible.UnitThree

EnquiriesAndRepliesAnreplyiscomposedofthefollowingthreeParagraphs:--Theopeningparagraphinareplytoenquirybeginswithexpressingthanksandacknowledgingtheenquiry.Thedatetheenquirywaswrittenshouldbementioned,andwhathasbeenrequestedintheenquiryshouldbesummarizedintheacknowledge.UnitThree

EnquiriesAndReplies--Thesecondparagraphisusedtoanswertheenquiryindetail.--Thefinalparagraphisusedtoexpressthehopeofthatinformationwhichyouhavegivenwillbeusefulandtolookforwardtothereplyagain.UnitThree

EnquiriesAndRepliesIII.Wordsandexpressions

discountallow(or:give,make,grant)…%discountoff(on)

thepricesofgoodsTheymake20%discountforcashpayment.Theproductsaresellingatadiscount.

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EnquiriesAndRepliesenquireThegoodsyouareenquiringforareoutofstockatpresent.Thesellerallegedthatthegoodsaredamagedintransit,butwemustenquireintothematterourselves.

Theywrotetoenquireaboutthemarketconditionhere.UnitThree

EnquiriesAndRepliesplace/send/make/anorderwithsb.forIfyourpriceisinline,wewillsendyouanorderfor5000sets.placerepeat/regular/trialorderwithsb.UnitThree

EnquiriesAndRepliesforyourperusalforyourreferenceforyourconsiderationforyourfileUnitThree

EnquiriesAndReplies

n.+p.phand-mademassproducedbattery-poweredmachine-madesolar-poweredUnitThree

EnquiriesAndRepliesa(full)rangeof…Thenewmodelcomesinanexcitingrangeofcolors.Wehaveexportedawiderangeoftechnologyandequipmentinelectronics.

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EnquiriesAndRepliesstockinstockoutofstock/inshortsupplyfromstockThegoodsareavailablefromstock.UnitThree

EnquiriesAndReplies

inthemarketforsth.Theyareinthemarketfortable-clothandpillowcases.UnitThree

EnquiriesAndRepliesmarketagood(poor)market 暢銷(滯銷)anadvancingmarket 市場上漲abriskmarket 市場活躍astrong/firmmarket 市場堅挺UnitThree

EnquiriesAndRepliesrefertoFordetails,pleaserefertoourcatalogue.Forourfinancialstanding,pleaserefertoBankofChina,ShanghaiBranch.(youarepermittedtomention……)

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EnquiriesAndRepliesIV.ExercisesTranslation--請告知中國餐具的價格和最早的交貨日期.--如果貴公司能從上周寄的價格單中再給些折扣,將不勝感激.--應貴公司11月25日來函詢問,先寄上我方的報價和幾副式樣不同的與貴方要求近似的皮手套樣品.--應貴方5月21日的詢盤,我方很高興以每臺成本加運費到倫敦港150美元的供應此款傳真機.UnitThree

EnquiriesAndReplie