BEＣ中級作文模板、例題超全解析題型：1．商務書信類;2.商務便條便函類;３.商務信函類；４.商務報告類商務書信類這一題型規定考生根據所提供的短文,如書信、傳真、便函、留言條（電話留言條)等,起草一封書信，字數規定達成120—140詞左右。題目結構：Iｎpuｔ:1situationdesｃｒiptioｎ2tasｋ3targetreａｄerReaｄｉng:ｔｅxtsinｎote,ｌetｔer,fax,memo+cｏntenｔpointｓ(hａndｗrittｅnnotes;ｓｅcoｎｄlｅtteｒ）Writｅ：busｉｎesｓlettｅr(120-140worｄs)【例題】Youhaveorganiseｄａprodｕｃtioｎｃonferencefoｒyourcomｐanyｗhichwillbｅhelｄon1０October２023．ThefｏllowiｎgｉstheletｔeｒofconfirmatiｏnyoureceivedfｒｏｍtｈeConfeｒenceCenｔre．Reａdtｈeleｔteｒandｆaxbｅlow,ｗhichｇivesdetailｓｏftheｃoｎｆeｒｅnce.Then,usingaｌlinformatｉonfroｍthefaｘ,writeｙourleｔtｅrｔoJoｈnSmitｈａtthｅＮufｆiｅldConｆeｒenceCentre,ｅxplａinｉngtｈecｈangeｓtothｅarrangeｍentｓ．Doｎotinｃludeｐoｓtaｌaddresses.Wｒｉte1２0-140ｗorｄsonsepaｒatesｈｅet.DeａrConferenceＯｒgａniser,Iamｗritingtoconfiｒmtｈearrangｅmenｔｓfoｒtｈｅｃｏｎference.ＤAＴEANDＴIＭＥ:10thOctober-10ａ.m．ｔo５p．ｍ．NUMBＥROFGUＥSTS:50ROOＭSRＥSＥRVED10a.ｍ.to12:3０ｐ.ｍ.CONＦERENCEHALL32ｐ．m.to5ｐ.ｍ.ＳＥMINARRＯOMS1,２,ａnd３ＣATERINＧ:Ｃoffee－－11ａ.ｍ.to１1：Lｕncｈ-１2:30p.ｍ．tｏ2p.ｍ．CｏｎferｅncｅCenｔreRｅstａurａｎtＴｅa-4ｐ.m．WelookforｗａrdtｏwｅlcomｉngyouｒcompanytotheＮuffieldConfｅrenｃeCｅｎtｒe.Yoursfａitｈｆuｌly,

JohnSｍｉth

ＴoｄayyoｕrProductiｏｎMaｎagｅrhassｅｎtyouthｅfaxｂelowｗithchaｎgｅshewoulｄｌiketomaketoｔhｅconfｅｒenceａrrangｅmentｓFＡXＩ’mafrａidｗｅhａvetomakｅｓｏｍelaｓｔ－minuｔechangeｓtoｔheaｒrangementsｆorｏｕrpｒoｄｕcｔionconference.Ｔｅnmoreｇuesｔsｈavｅacceｐtｅd.TｈｅPrｅsidenｔwantsonlyoｎehourforlunｃh,andjustａsimpｌeｂuffeｔ-nｏtｓeateｄｉntherestaurａｎt.TheConｆerenceＳpeaｋｅr(ToｍＭoorｓ）can’ｔｃomeuntil2pm．Sｏｈeｗｉllgiｖehiｓｐrｅsentａｔｉｏｎｉntｈeaftｅrnooｎ.Cａnwemｏvetｈesｅmiｎaｒsｔothemoｒnｉｎg?Sorrｙabouｔｔｈis!Saｍ2．商務便函與便條審題:MｒSｍith,ｙourbｏsｓ,toｌｄyoutｏasｋMsLｉutｏatteｎdaｓalesｐｒesenｔatioｎonaｎewproduct.WrｉteaｎotetoMｓＬｉu：*ｓayｉｎgwhｏｗａntshertoaｔtendｔｈesalｅspreｓｅｎｔatｉoｎ;*iｎforminｇherｗｈenanｄwhereｔhesalesｐｒｅsenｔaｔioｎｗillbｅheld（一）商務便函一般公司公司往往都印有按照自己公司風格的商業便函,請看下列例子:MemoTo:(收信人)From:（發信人）Datｅ:(日期)Subjecｔ：(事由）Mｅssage:(正文）商務便函一般由以下幾個部分組成:1、Memo：Memo是Mｅmoranｄuｍ縮寫,因此也可以用Ｍemorandum備忘錄2、To:這一標題后面應寫收信人的姓名與職銜,姓名前可以用尊稱或不用,如：Tｏ:Mr.JohｎSｍitｈ,SaｌeｓMaｎager3、Frｏｍ:這一標題后應寫發信人的姓名與職銜：職銜可根據需要決定寫或不寫,但姓名前不要用尊稱。4、Dａｔe：日期的寫法同書信里日期寫法的規定完全同樣,不要用數字來表達月份。５、Sｕbjeｃt:這一標題后是寫事由的，即用一個或幾個詞匯簡樸概括便函的內容,以便查閱。事由必須簡潔明了,不要用完整的句子,如:CｈangeｓinTravelAdｖancｅＦoｒmPromｏtionofSｔaｆfVacａｔionＳchｅdulｅＰartiｃｉpaｔioninTraininｇPrｏgrammes（二)商務便條商務便條一般有四個組成部分：日期、稱呼、正文、署名。一些公司有印好的便條箋。如:?MｅｓsａgeTo:Datｅ:MｅssaｇｅTelepｈoneMessagｅＦor：Frｏm:Tel.：Ｍeｓsage:Aｃtｉonrｅquｉｒed:PlｅａseｃaｌlbａckCallerｗillcallbａcklaterNoａｃtｉｏnrequｉrｅdＭｅｓsagｅtakｅｎby:DaｔｅＴime例:讓秘書告知推遲約會９a．ｍ.MissＷaｎg,I'vegotaｎurｇentmｅｅtｉngtoｄay.Pleaseconｔacｔtｈeappliｃanｔstopostponｅｔhｅｉｎtervｉewstiｌlfｕrｔhernoｔice.ＤＳ分類:1告知信息iｎform２布置安排arraｎge3征求意見requesｔ４詢問信息enqｕire５求助申請ａpｐly6推薦建議sｕｇgest1告知信息類例題：YｏｕaｒeamanageraｔaｎａudｉtorscaｌｌｅdGｏldiｎg&Co.YｏurcompanｙhaｓjustmｅrｇeｄｗithaｃompetitorｔobecomeMaｓonGolding．Ｙｏuhavｅbeｅｎaskｅdｔｏinformstａffｏfｔｈecｈangｅｏfnaｍe.Wrｉteameｍoof40-50words：＊infoｒｍingsｔafｆｏｆtheneｗname*tellingtheｍwｈｅntostartuｓｉngthｅnｅｗname*aｓkｉｎgstafftoｕseｏnlｙｔｈｅｎewnａmeafｔeｒthａtｔime.收購與兼并ｍeｒｇerandaquisition范文:ＡsａｒesultofｏurmergerwithＭａson＆Ｃo．，tｈeｎameofourcompanyｗｉｌlｂechangedMasonＧoldｉng.Pleaｓestaｒttousｅtｈenewnameon1March2０２3.Yｏuareremｉｎdedtｈaｔｏnlytheneｗnamecanbｅusｅdfromtｈeｎon．例題Ｙouarethｅtｒａiｎinｇmanageｒofacｏmpａnｙwｈiｃｈhａswonalargｅｅxportｏrｄer.Ｙouｈavebｅeｎaskedtoorganiｓｅfｏreiｇnｌanｇuagetｒａｉｎinｇfｏrsomｅoｆyouｒstaff.Wriｔeamemｏtostaff:?expｌaｉningwhythｅcourseｓarenecｅssａry?ｓaｙingwhichmeｍbersｏfstaffshouldaｔtend?ａnnouｎｃingｗhｅnthecourｓeｓwiｌlsｔartＷrｉtｅ40-５0wordｓoｎaseｐaraｔesｈeet.［范文]Tｏ:AllstaｆｆＦrom:theＴｒaiｎingMaｎaｇerDate:1Ｍａrch２023Subject：AForeｉgnLanguageTrａｉningＣｏursｅIｗａsaｓｋeｄtoorgaｎｉｓeaｆoreignｌａnｇuaｇetrainiｎｇcoｕrｓeｂeｃauｓeoftheｌａrgeeｘportoｒdｅrwereceivedrecentｌy.Itwilｌｓtarton15Maｒｃｈａnｄwilllａｓt２wｅeks．Thosｅｗhowilldｅalwithorｄｅrsshouｌdattendthiscouｒｓe.2布置安排類YｏｕarｅHeadofResearｃhforaｎinternationalcａｒmanufａcturer.YｏｕhａvetｏmａｋeａｎｕrｇeｎttriｐtomｏｒrowｔoｖｉｓitPｉerreBlaｎco,ａｃollｅaguewhowｏrｋsforａsｕｂｓidiａrｙ.Writｅａmemｏof40-50ｗｏrdｓtoyｏuｒsecreｔary:tｅlliｎgherwhoｙｏuarｅgoiｎgｔosｅeandwhenaskinghertobookfｌightticketｓanｄaccomｍoｄaｔiｏnteｌｌinｇherwhaｔwoｒｋyoｕwｏuldlikeｈertodoｉnyourａbsence.ＷriteonyｏｕrＡnswｅrSｈeeｔ.ｓubsｉdiarｙ,pａrenｔcoｍｐanｙ，holdinｇｃompany,aｆfｉliate,ｂranｃh，headqｕarteｒs,rｅｐｒｅsｅｎｔatiｖeoffｉｃe范文：ＩｎeedtoｈaveanurgｅntｍeetiｎgwiｔhＰieｒｒeBlancoofourPａrｉsｏfficｅtomｏrroｗ.PlｅａｓebooｋareturnｔickｅttoParisａndahotelrooｍformｅassoonaｓｐoｓｓibｌｅ．Ｄｕｒingmyabｓｅnce,ｐleasekeｅpmeｉnfoｒmedoｆtheｐrogressｏfｔhｅprｏjｅcｔ.Iｆtｈereiｓａnytｈingurgｅnt,giｖｅmｅaphonｅｃalｌ.[例文]Youarｅthemanａｇｅroｆasmallexportcompaｎｙ.PeｔerWatson,anｉｍｐortａntｃlｉent,iｓviｓiｔingyouｒｃｏmｐanyforthreedaysfrｏm22Ocｔoｂer.Wrｉteanoteｏf40-50wｏrdstoｙourｓｅｃretary:ＡｓkingherｔobookａhｏｔelrｏoｍSayingwheｒｅｔhehotelsｈoｕｌｄbeGiviｎghｅrｔhedatｅs[范文]比較下面三篇作文,注意內容點和語氣的區別。作文1:DeaｒMｓJｏnes，IamwritｉnｇｔoｉｎｆorｍyouthａtMrPeteｒWａｔsonwilｌbｅvisｉtinｇourcompany．Wouldyouplｅaseｂｅsokindlyaｓtoreserveasuitａbleｒoomforｈim?Yourssinceｒely作文２：ＨiMaｒy,Looｋ．I’mrｅallysoｒryｔohavetotroubleyｏubutＰeｔerWaｔｓon–areallｙimｐortantcliｅｎt–isvｉsiｔiｎｇtｈecompanyｆｏｒthreeｄaysinOctobｅr，ｓtartｉngon22ｎｄ,toｄiscｕsｓacoｎtｒaｃtwithus.ＰleａsewillyouboｏkｆｏｒMrWａtsｏnarealｌｙｎｉｃehoteｌroomassｏonasｐosｓｉblｅ?Tｈａnksveryｍｕcｈ.Seｅyoｕsoｏｎ！作文3Mａry,ＭrPeteｒWatｓoｎiｓviｓｉｔingusinＯｃｔobeｒ.Coulｄyoupleaseｈireahotelroｏmfoｒhim?Heiｓarriviｎgon２2ndOctoberanｄwillｓtayｆoｒｔhreenights.Ifpoｓｓible,thｅhｏtelshｏuldｂｅoneｎｅartheofficｅ.Tｈankｙou．3詢問信息類[例5］Youarethｅfactoryｍａnａgerofacarcoｍpａｎy.Youarｅｗａiｔingforurgｅnｔlyｎeｅdｅdcomponenｔsfrｏmｙouｒpｕｒchasｉngｄｅpartmeｎｔ.ＷriteａnoｔetoＭrGｒａyson,ｔheAｓsｉｓｔａｎtPｕrchasｉngManager:enqｕirinｇabｏｕｔthereasoｎforthｅｄelay;sｔatingwhentheｃｏmponenｔsａreneedeｄ;ｓuggesｔingaｍeetｉngtodiｓcuｓsfutｕredeliveｒies.Wｒitｅ40-50wｏrdsｏnyｏｕrAnsｗｅrShｅeｔ．[范文]Iａmwrｉtingtoenquiｒeａｂｏｕｔｔｈｅreasoｎｏfｔhｅｌaｔedeliｖeryoftheordeｒedcomponenｔs.WｅneedtheｃoｍponeｎｔsbyneｘtMondaｙ.Inordertosmooｔhoｕｒcooperatioｎ，Iｓuｇgesttｈaｔwｅhaveameetｉｎgtｏdisｃｕssfuturｅdeｌiveries.4征求意見類[例文]YouaｒeaProjeｃｔTｅａｍLeader.Youhavehadtopoｓtpoｎeyoｕrnextprojectmeｅtingbｅcausｅsｏmeｏｆtｈemｅmｂｅrsｏfｙouｒｔeamwillbｅａbroad．Wriｔeamｅmoof４０-50wordstoyｏuｒｐrojectteam:infｏｒmiｎgthemofｔｈepoｓtｐoｎinganｄｇivingｔhｅrｅasoｎsｔaｔinganewdateandtｉmefoｒｔｈemeetingｒeqｕeｓｔiｎｇsuggeｓｔionsfortheageｎda.WritｅonyourAnsｗerＳheet.詞匯：pｏstponｅ;dｅlaｙaｇenda,sｃheｄｕlｅ，timetable[范文]Iamwｒitｉngtoｉnforｍyoｕｔhattheｎextprojｅctmeetiｎｇｗｉｌlbepostponeｄ.Becauｓeseｖeraｌｔeamｍemberswｉllbeabrｏadforaｎoｔheｒproｊｅｃt,wewiｌlｈolｄournｅxtmeetｉnｇon1Ａugusｔ，ｓtartinｇfｒom9am.Pｌeaｓeｌetｍeknｏｗifｙouhaveaｎysugｇestｉonｓastｏtｈeａgｅndａofthemeetｉng．最后一句話可以替換為:Doｙｏuhaｖeanｙｓuggｅstionsｒegardinｇｔheschedule？Iｗelｃｏmeyoursugｇｅstｉonsconｃerｎinｇthｅtｉmetabｌe.５求助申請類[例題]Yoｕhaveｌｏstｙourcalculatｏr,aｎdyouｗanｔtooｒderanewｏnｅ.Ｙouｎeｅdtｏmakｅaｗrittenｒｅquesttoyoursupervｉsoｒ,AｎnＲａy.Ｗritｅａmemotoｈeｒ 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WriteonyｏuｒAnｓweｒＳｈeet．范文:DｅａrMrＹamaｇuchi,Thankyouｆoｒｌetｔerｄateｄ2７July20２３，iｎwhichyouｐutfoｒwａrdsｏmｅｓuggestｉonｓforthepropｏsedｖiｓiｔｔoｏurcoｍpany.Ｔhｅreare,ｈowever,aｆｅwｃhａngeｓwｈichIwouｌdlｉkeｔｏmaｋeｔoyｏｕrsuggestioｎs．Inｏrdertoｃonfｉrｍtheaｂovearｒａngｅｍｅｎｔｓ，Iｓuggesttｈａｔwedｉscusｓtheseｏverｔｈetelephoneatyoureａｒｌiesｔｃonｖeniｅｎce．Ｉlookfｏｒwaｒdｔoyoｕreａrlyrｅply.Yoursiｎcｅreｌy，商務信函（下）投訴信結構:投訴事由詳述事件／投訴理由提出規定常用句型:LｅtｔersｏfcoｍplaiｎｔIａmwritｉngtoｃomplaiｎaｂｏut…Ｉamnｏtsatisｆiedwith…Ｉｍusttherｅforeinsisｔthat…例題Youreｃenｔlyattenｄedａone-ｄａytrａiｎinｇcｏurseｏnheａlthandｓafety.Youwereｄｉsaｐpoiｎtedwitｈtｈecouｒｓeandyｏuhavｅdeｃｉdｅdtowｒitealeｔｔｅroｆcｏmpｌａinｔtｏthetrａiningｃomｐany.Reaｄｔheadvertisementbelow,ｗhicｈgｉｖesdeｔaｉlsoftheｃourse.Youhaｖealｒｅaｄymadesｏmeｎotｅsoｎthｅaｄveｒｔiseｍent.Thｅn,uｓinｇallyoｕrhandwriｔtennｏtｅs,ｗｒｉteyoｕｒlｅtｔeｒtoＭｏｉｒaGeｄｄingsatGBGCertificａtionＳeｒviceｓ.Ｄonotｉnclｕdeｐoｓtaｌaｄdｒeｓｓes.GBGCertificationServicesGoodforbusiness,goodforyou.GBGCertificationServicesGoodforbusiness,goodforyou.Regardlessofwhetheryouareinamanufacturingorserviceindustry,youarerequiredbylawtooperateyourbusinessinamannerwhichissafeandhealthyforyourworkforce.Ourcourseswillhelpyouprovideasafeandlegallysoundworkingenvironmentforyourstaff.Ourone-daycoursesinclude:Experiencedandhighly-qualifiedtrainersHigh-qualityinformationpacksSmallgroups(maximum8people)PriceincludeslunchandrefreshmentsAllone-daycoursesrunMonday-Fridayfrom9.30-17.00.Formoreinformationcontact:MoraGeddingsGBGHouseSummerfieldRoadOxfordOX84DN?[范文］ＤeaｒMrｓＧeddinｇｓ,IwｒiｔeｒｅｇarｄingａtrainｉngｃｏuｒｓｅoｎhealthandsafeｔywｈiｃｈIａttenｄed27Novｅｍbeｒ.WhｅnIbookｅdthisｃouｒse,Ｉchoseyouｒcomｐａnyaｓiｔcａmeｈighlyrｅcｏmmendedandthｅｃourｓesｓｅｅmｅｄtｏbｅｏfａｈighstandａｒd.Iwaｓpromｉsｅdaｎeｘｐerienceｄｔｒainerbutuｎfoｒtｕｎａtｅlyheｗassｉckａnｄthereplａcementwasnotaｓｇｏodａｓeｘｐecｔｅｄ.Regａrdingtheｉnfｏrmａtｉonpaｃｋstheｓｅwｅreｏnlyapilｅofloｏｓephｏtocopｉeｓ，whichwasｎｏtｐrｏｍiｓｅｄ.Thｅｃlasswａｓｓupposedtｏbeabout8ｐｅoplebｕtinmｉｎｅtherｅｗereaboｕt15.Fiｎally，Ｉｓhoulｄmａkeｉtcｌｅarｔhatthｅclassｓｔａｒted1houｒlate,aｎdｔhelunchthatｗasｓｅｒvｅｄ，wａscold.Iamsuｒeyouｃａｎunderstanｄｍｙｄｉsaｐpointmｅnt.Ｉwouｌｄthｅreforebeglaｄｉfyoucoｕldinvesｔigateｔhiｓmatteｒ.Ilookｆoｒwａｒdtoheａrｉngfromyｏu.Yourssinceｒｅly,LisaKostｅvskaCａbinAｔｔendaｎt索賠:ｃｏmpeｎｓatｅ,indｅmniｆy,rｅｆund,ａｐologise投訴信范文：DearＳｉrorＭaｄａｍIａｍｗriｔingtocｏmplainａｂoutyoｕrＴouｒ5210toMexicｏon15Juｎe.Ｔheqｕalityｏftheｆｏodinｔhehｏteｌswaｓteｒrｉｂleａnｄevｅrybｏdｙinouｒｇroｕpwaｓsicｋmｏｓｔofｔhetiｍe.Ｉwouldｌiｋeｔｏremｉndyoｕofｔｈｅfacｔtｈatyoｕraｄvertisemeｎtｓａiｄ“sｕperiorｈotｅｌsandfaｎｔａsｔｉcfoｏｄallｔｈｅwaｙ”．Wemｕstiｎｓｉst,thｅrefoｒe,thaｔyoｕｒefunｄatleaｓt10%ofouｒmoｎeyaｓｃoｍｐensatｉoｎ．Ifwｅｄonotreceiveadeｑuaｔeｃompensationwithin7dａys，wewｉｌlbeｆorcedtowｒｉtetotｈeｌoｃalnｅｗspａpeｒ.Ｙouｒsｆaiｔhfuｌly比較強烈投訴抗議信:ＤearＳｉｒoｒMadamIａｍwriｔiｎgaｂｏｕttheｈeaｔinguniｔyouiｎstａｌleｄｆoruson15Mａrｃhlaｓｔyeａr.Uｎfortｕｎatｅly,tｈeheatinｇｓｙstemeｘｐｌｏdeｄoｎ１２Januaｒytｈisｙｅar,anｄblｅwalargeholeintheｒｏof,ｔhusresuｌtｉnginaｌargedamagetｏbothourwoｒｋsｈｏｐanｄstoｃks．Iｓｈｏuldlｉｋetoremiｎdｙouthatwewrotetoｙoｕon9ｔhDｅcembeｒｌastyｅarｂeｃauseiｔｗasmaｋingａstｒaｎｇenoise,butyouｄidnoｔgｉveｕsａｒeｐly.Ｗｅmuｓtinｓisｔ,thereｆorｅ,ｔhatyouｒeplａｃｅthehｅaｔingsyｓtemｉmmedｉａtｅlｙanｄpaｙforourdamagewｏｒthUS＄4０0,00０.Yｏuｒfaithfully道歉信結構:表達歉意解釋因素解決意見再次道歉LetteｒｓｏｆapoｌoｇyIamwriｔiｎｇtoapoloｇｉsefｏr／abｏuｔＴhiswａsｄuｅto…Uｎfortunａｔeｌｙ,wehａvebｅeｎunableto…Iａｍsorryforanyiｎconveniｅncetｈishａscａuseｄ．Ｉcａｎassｕreyouthatweｗiｌl…例題Yoｕarethｅsｅcｒeｔaryinaｃompａnｙｗhｉchmakeｓｐlasticｔablewaｒe．Youｒbosshasleｆtｔhelettｅrbeloｗforｙoｕtoanｓwｅr.Wｒｉteaｌettｅrof12０－1４０wordｓtoMs,Jeromｅ,explaiｎｉngｔhereａsonｆortｈｅdamagｅｄgooｄs.Ｕｓｅtheｉｎｆorｍaｔｉoninheｒlettｅrandｔhenotesfｒomyourboss．Donｏtiｎcｌｕdeａddｒesｓes.WｒiteonｙoｕrAnswｅrSｈeet.Chris:plｅasｅｗritｅbacｋtoMｓJerｅmeｗiｔhreｇrets,etc.Wｅmustn’tloｓｅtｈiscｕstomｅrＴhａｎｋs-Hugh.QUALITYCAFETＥRIASＩNＣ.NEWROADMELBOURNＥ6Ｏｃtober199７ThｅＭanageｒPlasｔiｃ–A–PlｅntｙCo.GｏuｇhIndusｔrialEsｔateMelｂourneDeａrSirorMaｄamPLASTICTABLEＷARE-Productnoｓ.0821(ｆorks）and7２３４(ｂoｗls)Wｅｈaｖeusedyｏuｒcompａｎyaｓａsｕｐｐlierｔoｏｕrresｔaurａnｔsｆoｒsｅveｒalyears，anduntilrecｅntlytheｑuaｌｉｔyｏｆyoｕrprｏｄｕctsｈａsａｌwaysbeｅngood.Ｈowｅveｒ,on2Ｓｅｐｔemｂerthisｙeａr,wetookｄeliveryｏfsomｅplasticｔablｅｗarｅwhｉｃhｗａsofeｘｔrｅmelypooｒquaｌiｔy.Manyoｆthebowlsｗereｃhiｐpｅdandseｖｅraｌoftｈeforkswｅrebrｏｋen.Wecanｎotｕseｔheｍinｏuｒcafeｔｅｒiaｓ.Ｉdoｈopeｔhatsucｈａｄeliｖｅryｗｉｌlnotbｅrｅpeａteｄ,aｎｄthatyoｕｒｓuppliestousinthｅfuｔｕｒewｉｌｌagaｉnbｅｏfhighqｕalｉty.If,however，werｅceiveaｎｙfurtherfaultyplａsticｔａbｌewareｆromyｏu,wewillbeobligedtｏfinｄａnoｔｈersuppｌiertoproｖideuswｉtｈｇoｏｄsｗhiｃhmeｅtourｏwｎhｉｇhｓtandardｓＩamsｕreyouwｉｌlbｅａbletoｐroviｄｅusｗithasatｉsfactorｙexplａnation．Ｙｏuｒsfaithfulｌｙ,ＡnｎJｅreｍｅResｔaurantsDirector范文:ＤearMsJｅｒemy,Thaｎkyouforｙｏuｒleｔtｅrof6Ocｔober.Ａfteｒsｕpｐlyinｇｙourrestaurantｓｆor５years,Iwasextｒemｅlysoｒryｔoｈearthａtｔｈeｂatchofbｏwlsaｎdｆorｋsｗhicｈyｏuｒeceiｖｅdoｎ2Sepｔembｅrwasnｏtofusuaｌqｕaｌiｔy.Aftercａrefulinvesｔigatioｎ，ｗefoｕndthaｔthｅｃaｕseｏｆｔheｐrｏｂlｅｍwａsafaultyｐackingmaｃｈine．Ithasnｏwbeenrepaiｒｅd.Icaｎｐｒomｉseyoutｈａtthistyｐｅofproblemwiｌｌｎｏthappｅｎａｇain．Ａccordｉngｔoｔｈｅsalescontracｔbetweeｎuｓ,wewill,ofcoｕrse,replａceyｏｕrfaｕltyｄeliｖeryfｒeeofchａｒgｅ.Iwoｕｌdlikeｔｏofferoｕrａpologｉeｓｏnｃeaｇａinaｎdｔhaｎkyoubeinｇａnexcelleｎtcusｔoｍer.Ｙｏurssincｅrｅly,例題ＹouwoｒkinｔheSaｌeｓDｅｐａｒtmｅnｔofａninter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sayinｇtｈｅdａｔeareunsuitableａndeｘplainｗhysuggｅｓｔinｇaｎaltｅrｎａtivedate范文DearMsＧoddard,ＷithrefereｎcｅtoyoｕrlｅttｅrofNoｖｅmbeｒ3,Ｉａmwｒitｉngtoｔｈaｎkyoufｏryouｒkinｄiｎviｔatiｏn.ＩwouｌｄbeveｒyｐleasedtoacｃｅptyoｕriｎvitatｉontoseeＴraｃｋｐｌuｓ’spｒoductionｆacilities.IwouldａlsoｂeinterestedinmeeｔingyouｒcoｌｌeａguｅsａtHeadＯffｉce,ｔｈedｅsignｔeａｍinｐａrticular.IsｈｏuｌdａlｓobedelightedtoaｃcｅptyouroffｅｒofarrangingfoｒｍｅtｏｓｅeａplaｙiｎtheＷestEnｄ.Unfoｒtｕnａｔｅly,duｅｔoaｂｕｓinｅsstripabｒoａd，IamunａblｅtocoｍｅtoEnｇlandattｈeendｏｆNovｅmberaｓｙousugｇestｅd.Howeveｒ,asIfeeｌitｉsiｍｐortaｎtthatwemｅeｔｂefｏreChrisｔmａsIwｏuldbeｇrateｆuliｆｙｏuｃouldｔｅｌlmeiftheｓeｃondｗｅｅkofDecemｂerwoｕlｄbeｓuｉtaｂlefｏrｙou？Iｌｏokfoｒwarｄtohｅariｎｇｆｒomｙouaｇaｉn.YｏｕｒsSiｎcerｅｌｙPａoloFelliniTest４PＡRTＴWOＹouareinchaｒgeoftｅｃｈnicaｌｒｅsourceｓｉnｙｏuｒcompany．ＹouｈavｅｊustreｃｅivedaletterｆｒomtheCｕstomeｒSｅrvicesManageratJLMCommunicatｉons，ｗhｏareｉnsｔａlｌｉngａneｗｔｅle